Senior QA and Technical Support Engineer- REMOTE - Nepal

Industry Other
Category Programming/Software Development
Location Kathmandu, Nepal
Expiry date May 25, 2025 (Expired)

Job Description

We are looking for a QA Engineer with Technical Support experience, based in Nepal, to join our global team. The ideal candidate will have a strong understanding of software testing principles and practices, as well as experience with writing and executing test plans. The candidate will also be responsible for owning the process of validating technical field issues.

This is Fully Remote role

Responsibilities

Provide technical support to internal and external customers
Troubleshoot and resolve customer issues
Write and execute test plans to validate new and existing features
Own the process of validating technical field issues
Document and track customer issues and resolutions
Escalate complex issues to the appropriate team
Work with the development team to resolve bugs and improve product quality
Stay up-to-date on the latest technologies and industry trends

Qualifications

Bachelor's degree in Computer Science or a related field
2+ years of experience in technical support
3+ years of experience in QA
Experience with writing and executing test plans
Experience with script programming is a plus
Excellent interpersonal, written, and oral communication skills in English
Ability to work independently and as part of a team

Benefits

Fully remote role, working on your own time zone
Working on interesting products and challenges
Professional growth opportunity

Why Join Us?

We are a team of passionate and innovative engineers who are dedicated to building the best possible products for our customers. We offer an opportunity for professional development and growth in a fully remote position with local working . We are also committed to creating a collaborative and supportive work environment where everyone feels valued and respected.

If you are a talented and experienced QA Engineer with Technical Support experience, we encourage you to apply. We look forward to hearing from you!

This job has been expired on 2025-05-25