Customer Service
- Industry Other
- Category Social Media/Customer Support
- Location Kathmandu, Nepal
- Expiry date May 25, 2025 (Expired)
Job Description
Company Description
ABASAR NEPAL PVT.LTD has been providing human resource management and helping unemployed individuals in Nepal since 2017. Our company is dedicated to offering top-tier services to clients and job seekers across various fields and professions. We cater to a diverse range of candidates from entry-level associates to mid-level and first-level managers. ABASAR NEPAL PVT.LTD offers flexible staffing strategies, including direct-hire, contract, and consulting positions. Our services encompass HR consulting, staff outsourcing, recruitment, and training to meet evolving market needs.
Role Description
This is a full-time on-site Customer Service role located in Kathmandu. The Customer Service professional will be responsible for addressing customer inquiries, ensuring high levels of customer satisfaction, managing phone interactions, and enhancing the overall customer experience. The candidate will handle customer support tasks, resolve issues, and provide relevant information to clients promptly.
Qualifications
- Customer Support, Customer Service, and Customer Satisfaction skills
- Proficiency in Phone Etiquette and Customer Experience management
- Strong communication skills and ability to handle customer interactions effectively
- Organizational and problem-solving skills
- Previous experience in customer service roles is a plus
- Bachelor Degrees in HR related or other field
- Main focus on HR background
- Knowledge in HRIS software
