Front Desk Officer
- Industry Other
- Category Administration
- Location Kathmandu, Nepal
- Expiry date Mar 21, 2025 (Expired)
Job Description
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Company Description
ABASAR NEPAL PVT.LTD has been providing human resource management solutions since 2017. The company is dedicated to offering the best services to clients and job seekers across various fields and professions, from entry-level to mid-level management positions. ABASAR NEPAL PVT.LTD supports employees with a variety of options, allowing them to choose the right staffing strategy. Services range from HR consulting, staff outsourcing, recruitment and selection, to training and development, ensuring a perfect match based on specific career objectives.
Role Description
This is a full-time on-site role located in Kathmandu for a Front Desk Officer. Responsibilities include managing receptionist duties, offering excellent customer service, handling office equipment, and performing general office administration tasks. The Front Desk Officer will be the first point of contact for clients and visitors and should ensure a professional and welcoming environment at the front desk.
- Greet and welcome visitors with a positive and friendly attitude.
- Answer, screen, and forward incoming phone calls professionally.
- Maintain reception area cleanliness and organization.
- Assist clients and visitors by providing accurate information and directions.
- Handle incoming and outgoing mail, courier services, and deliveries.
- Manage appointment scheduling and meeting room bookings.
- Maintain records and update the contact directory as required.
- Assist with administrative tasks such as data entry, document filing, and office supply inventory management.
- Support HR and administrative teams with various office tasks as needed.
- Enforce security and safety procedures by monitoring visitor access and issuing visitor passes.
- Handle customer inquiries and complaints promptly and professionally.
- High school diploma or equivalent; a degree in Administration or a related field is a plus.
- Proven experience as a Front Desk Officer, Receptionist, or in a similar role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Professional appearance and customer service-oriented attitude.
- Ability to handle stressful situations and problem-solving skills.
- Attention to detail and ability to work independently.
