Human Resources Administrator

Job Description

About Us:

With 14 years of industry expertise, ISEND Global is a trusted leader in cross-border payment and settlement solutions designed specifically for the remittance and financial services sectors. Our cutting-edge, compliant, and scalable platform empowers financial institutions, licensed remittance operators, and fintech companies to execute international transactions seamlessly.

Key Responsibilities:

As a Human Resources Administrator , you’ll play a pivotal role in creating a workplace where talent thrives and innovation flourishes. Here’s what you’ll do:

• Policy Development & Compliance: Design and implement HR policies and procedures that align with local labor laws, industry regulations, and company objectives.
• Talent Acquisition: Lead the end-to-end recruitment process, from sourcing candidates to onboarding, ensuring we attract top talent for our dynamic fintech environment.
• Employee Records Management: Maintain accurate, confidential employee records covering performance evaluations, benefits, promotions, and other HR documentation.
• Employee Relations: Foster a positive workplace culture by resolving conflicts, addressing grievances, and managing employee relations with discretion and professionalism.
• Payroll & Tax Compliance: Oversee payroll processing to ensure accurate compensation while adhering to tax regulations and reporting requirements.
• Office & IT Management: Manage office facilities, equipment, and IT infrastructure, ensuring the team has everything needed to work efficiently and innovatively.
• Onboarding & Training: Organize employee orientation and professional development programs to enhance skills and drive growth.
• Performance Management: Support performance reviews, provide constructive feedback, and assist employees in achieving their professional goals.
• Benefits Administration: Oversee employee benefits programs, including health insurance, retirement plans, and perks, ensuring smooth administration and compliance.
• Regulatory Compliance: Ensure adherence to labor laws, payroll requirements, and other relevant regulations impacting the fintech industry.

Requirements:

• Bachelor's or Master’s degree in Human Resources, Business Administration, or a related field.
• Familiarity with HRIS (Human Resources Information Systems) and proficiency in MS Office Suite.
• Strong communication and interpersonal skills, with the ability to engage with technical and non-technical stakeholders alike.
• Ability to maintain confidentiality and handle sensitive information with integrity.
• Flexibility to adapt to evolving priorities and business needs in a dynamic tech environment.
• Knowledge of relevant employment laws and regulations, particularly those related to technology companies and the fintech industry.
• Ability to think independently, challenge traditional methods, and implement innovative solutions within HR.
• Experience in the HR Department in a global production or engineering company is advantageous.
• Proficiency in both spoken & written English language is required.
• Previous experience in Tech Company is Preferable.