Immigration Counsellor - (Canada & Australia)

We are seeking experienced and motivated Immigration Counselors to guide clients through the immigration and visa process for Canada and Australia. The ideal candidate will have strong counseling skills, up-to-date knowledge of immigration policies, and prior experience working in a consultancy or similar service-oriented environment.

Key Responsibilities:

• Counsel and guide clients regarding visa options and immigration pathways to Canada and Australia
• Evaluate client eligibility based on immigration rules and prepare case files accordingly
• Assist clients in application preparation, documentation, and submission processes
• Stay updated on visa regulations, policy changes, and updates from IRCC, DIBP, etc.
• Conduct initial assessments and consultations, follow up on leads, and close cases
• Coordinate with clients, internal documentation teams, and external partners as needed
• Maintain accurate records of inquiries, applications, and ongoing cases
• Ensure high levels of client satisfaction through clear communication and timely service
• Participate in promotional campaigns, seminars, and events as required

Requirements:

• Bachelor’s degree in any discipline (degree in Law, Management, or related fields preferred)
• Minimum 2 years of experience in an immigration or education consultancy
• Strong knowledge of Canada and Australia immigration pathways (student, PR, work, etc.)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Proficiency in MS Office and basic CRM systems

Preferred Attributes:

• Confident, approachable, and client-focused
• Proven track record in counseling or case handling
• Ability to work in a fast-paced, target-driven environment
• Fluency in English (spoken and written); additional languages are a plus