Online customer service
- No. of Openings 20
- Industry Media and Entertainment
- Category Customer Service
- Location Kumaripati , Patan, Lalitpur
- Job Level Mid Level
- Salary Nrs. 20k-25k Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience Fresher
- Expiry date Mar 05, 2026 (8 days left)
- Skills Management , Communication skills, Documentation, English, Nepali, Hindi, Fast and accurate typing skills
Job Description
We are looking for a dedicated, responsible, and enthusiastic female candidate to join our team as an Online Customer Service Representative. This role involves managing customer interactions on the company’s online platform and ensuring a high standard of customer satisfaction through prompt and professional communication.
Key Roles and Responsibilities
- Maintain daily communication and build strong relationships with customers through the company’s online platform
- Respond to customer inquiries promptly and professionally in Hindi and English
- Handle customer concerns efficiently to ensure satisfaction and retention
- Use strong typing and communication skills for accurate and timely responses
- Participate in pre-job training programs to improve product knowledge and service quality
- Work collaboratively with team members to enhance overall customer experience
Job Specification
- Minimum qualification: Higher Secondary (+2 / A Levels / IB / SLC)
- No prior experience required
- Freshers are highly encouraged to apply
Other Requirements
- Fluent in Hindi and English (spoken and written)
- Good appearance, positive attitude, and pleasant temperament
- Honest, reliable, and loyal to the company
- Strong sense of responsibility and commitment
- Good health and ability to work consistently
Working Hours
- 1:00 PM – 9:00 PM
- 6 days a week
Salary & Benefits
- Basic Salary: NPR 25,000 per month
- Commission: Performance-based (no income cap)
- Opportunity for growth and skill development through training
About Company
The company is Little Miracle Media Co., Ltd., whose main business is online live streaming and social media platforms.
