Call Center Representative

No. of Openings 20
Industry Business Process Outsourcing (BPO)
Category BPO/Call Center
Location Lazimpat, RB Tower, 6th Floor, Kathmandu, Kathmandu District
Job Level Entry Level
Salary Nrs. 15k-20k Monthly
Education Level SLC/SEE
Desired Candidate Both(Female, Male)
Experience Fresher
Expiry date Mar 08, 2024 (Expired)
Vehicle License Preferred
Two/Four Wheeler Require Two-wheeler
Skills Communication skills, Microsoft Office, Computer skills, English Typing and Speaking

Call Australian clients and pitch Government-subsidized products.
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets

Notes :

Income: Salary + Attractive incentive earnings up to NPR 55K/month.
Working Days: 5 days/week (Monday -Friday).
Working Hours : 05.00 AM (Morning)- 01:00 PM (Afternoon) including 40 mins break (Non-negotiable).
Female candidates are highly encouraged to apply.
Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.

This job has been expired on 2024-03-08

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