Field Service Executive
- No. of Openings 1
- Industry Electronics
- Category Service Provider
- Location New Baneshwor, Kathmandu District
- Job Level Junior Level
- Salary Nrs. 15k-20k Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Male Only
- Experience Fresher
- Expiry date Jul 20, 2025 (5 days left)
- Vehicle License Preferred
- Two/Four Wheeler Require Two-wheeler
- Skills Able to work flexible schedule, client demo, Dealing with customer, Customer Service, Aftersales Management, Maintenance, Technical Support
Job Description
Kel Innovation Private Limited is looking for a proactive and customer-oriented Field Service Executive to manage product demonstrations, installations, and maintenance services. The role requires traveling to various locations, providing excellent customer support, and ensuring a seamless experience for clients. The candidate must have strong communication and time management skills, with a primary focus on delivering timely and efficient on-site service and support to customers.
Key Responsibilities:
- Demonstrate products to customers, clearly explaining features and benefits.
- Install, set up, and provide servicing & maintenance of products at client locations.
- Deliver products securely and on time.
- Address customer inquiries and provide on-site support.
- Record visits and services performed for reporting purposes.
- Other assigned field or office-related tasks.
Job Specification
Education:
- Minimum: +2 or equivalent.
Experience(preferred):
- Preferred experience in a customer support role.
Skills and Abilities:
- Ability to effectively describe product features and functionality.
- Basic technical knowledge and troubleshooting skills.
- Excellent customer service and problem-solving abilities.
- Strong time management and the ability to work independently.
Other Requirements:
- Must own a two-wheeler with a valid driver’s license.
- Flexibility to travel frequently, including cities outside Kathmandu.
- Adaptable to dynamic schedules and work environments.
About Company
Kel Innovation is a forward-thinking company dedicated to delivering innovative hardware and software solutions to businesses. With a focus on a select range of products, the company is strategically planning to expand its portfolio to address diverse business needs.