Receptionist (Medical)
- No. of Openings 1
- Industry Healthcare/Hospital
- Category Administration
- Location Karuna Hospital, Budhanilkantha-13, Chunikhel, Kathmandu, Nepal
- Job Level Junior Level
- Salary Nrs. Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Expiry date Apr 24, 2025 (4 days left)
- Vehicle License no
- Skills Customer Service, Time Managemeent, organizational skills, Pleasant Personality, Multitasking, Communication (e.g.: written and oral communication)
Job Description
Karuna Hospital, a well-established healthcare institution in Nepal committed to excellence in patient care, is looking for a qualified and personable Medical Receptionist to join our front desk team.As the first point of contact for patients and visitors, the Medical Receptionist plays a vital role in creating a positive experience at the hospital. The ideal candidate will be responsible for:
Front Desk & Patient Interaction:
- Greet and assist patients, visitors, and guests in a professional and courteous manner.
- Handle patient check-ins and check-outs.
- Provide accurate information regarding hospital services, departments, and schedules.
Appointment & Records Management:
- Schedule and manage appointments using the hospital's software system.
- Maintain and update patient records and files securely.
- Confirm and remind patients of upcoming appointments.
Telephone & Communication Handling:
- Answer incoming calls, respond to inquiries, and direct calls to appropriate departments.
- Relay messages promptly and professionally.
Billing & Administration:
- Assist in processing billing and payment transactions at the reception desk.
- Coordinate with the finance department for billing queries or issues.
Documentation & Coordination:
- Support administrative tasks such as filing, photocopying, and data entry.
- Coordinate with doctors, nurses, and other staff to ensure smooth workflow
Job Specification
- Minimum Qualification: +2 (Higher Secondary Education) in any discipline. A diploma or certification in office management, administration, or related field is an added advantage.
- Experience: At least 1 year of experience in a similar role, preferably in a hospital or clinic setting.
- Skills:
- Excellent verbal and written communication skills in Nepali and basic English.
- Proficiency in MS Office and hospital management software (preferred).
- Pleasant personality with a professional attitude.
- Ability to multitask and work under pressure.
- Strong organizational and time-management skills
About Company
Karuna Hospital is founded on faith for the journey that is life, where compassion and healing come together with the skill to heal and spirit to care. We are committed to care with dedicated, compassionate and skillful doctors and staffs backed with state of the arts latest medical gadgets. Our bottom line is you for the expected, unexpected and everything in between.
