EV Service Manager

Position: EV Service Manager

  • No. of Openings 1
  • Category Construction/Engineering/Architects
  • Location Kathmandu District
  • Job Level Senior Level
  • Salary Negotiable
  • Education Level Masters
  • Desired Candidate Both(Female, Male)
  • Experience 3 + years
  • Expiry date Sep 30, 2023 (Expired)
  • Vehicle License No
  • Skills Management , Communication skills, Mechanical Skills
Job Description
  • Coordinate with the General Manager, Service Heads, Sales Divisions Heads, Store Manager and Finance/Account Manager regarding proper/timely processing, handing-over of goods and receivable
  • Oversees service orders.
  • Set schedules and assigns tasks to service department employees.
  • Guide service team and give them proper direction
  • Supervise, manage and monitor automotive service technicians and repairers.
  • Handle and manage softly the minor complaints and irritants with the customers.
  • Maintain and manage a daily record of repairs and services of vehicles undertaken and completed.
  • Handle customer inquiries and respond to their needs in a cool, courteous and prompt manner.
  • Ensure standard service process of working is being followed in workshop and dealer service centers
  • Ensure customer satisfaction at the highest level through effective services and repairs.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Order parts and tools as necessary.
  • Reinforce company policies and adheres to company standards.
  • Oversees administration of warranty claims.

 

Job Specification
  • At least 3  years of total experience, minimum 2 years in automobile sector, few years of experience in  2 Wheeler would be an added advantage
  •  Should be able to look at operation at macro perspective
  • Must have computer proficiency

 

This job has been expired on 2023-09-30
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