Customer Service Representative
Insta Cover Solution

Position: Customer Service Representative (Premium Job)

  • No. of Openings 10
  • Category Online Marketing/Advertising
  • Job Location Koteshwor, Kathmandu
  • Job Level Entry Level
  • Salary Negotiable
  • Desired Candidate Both(Female, Male)
  • Expiry date Apr 07, 2023 (Expired)
  • Skills English Typing and Speaking, Communication skills, Computer Skills, Customer Service
Job Description
  • Call foreign clients .
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Frequently attend educational seminars to improve knowledge and performance level.
  • Meet personal/team qualitative and quantitative targets
Job Specification
  • Should be fluent in English.
  • Should manage your own transportation.
  • Should be comfortable with the timing.

    Notes :
     
  • Working Days: 6 days/week (Monday - Saturday).
  • Working Hours : 8.00 PM/ 5:00 AM. including 1 hour break (Non-negotiable).
  • Night Shift Only
This job has been expired on 2023-04-07
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About Company
It’s  a full - time office based night shift job, you be communication with USA customers through phone .

It’s  a full - time office based night shift job, you be communication with USA customers through phone .

Instacover Solutions is a leading international call center specializing in providing exceptional customer service and contact center solutions to clients in the United States for over 11 years. Our state-of-the-art facilities, cutting-edge technology, and highly skilled workforce enable us to deliver outstanding results for our clients while maintaining the highest standards of professionalism and efficiency.

 

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