Customer Service Representative (Night shift)
Infinity Tech Solutions and Management

Position: Customer Service Representative (Night shift) (Premium Job)

  • No. of Openings 5
  • Category Marketing / Advertising / Customer Service
    (BPO/Call Center)
  • Job Location Kamal Pokhari
  • Job Level Entry Level
  • Salary NRS (20k-25k) Monthly
  • Education Level Bachelors
  • Desired Candidate Both(Female, Male)
  • Experience Fresher
  • Expiry date Jul 27, 2023 (Expired)
  • Vehicle License No
  • Skills English Typing and Speaking, Computer skills, Communication skills, Customer Service, Sales
Job Description
  • Ensure timely and accurate customer service.
  • Maintain positive, empathetic and professional attitude towards customers all the time.
  • Respond to questions and concerns about the organization and guide them to the concerned department if they have any queries.
  • Handle complaints and specific customers’ requests.
  • Keeping records of customer’s interactions, phone calls, and complaints.
  • Maintain an organized and comprehensive filing system.
  • Maintain required pars of customer services department.
  • Troubleshoot emergencies.
  • Perform and undertake all other duties and responsibilities as requested.

Working Hours - 7:45 PM to 4:45 AM

Job Specification
  • Minimum Bachelor’s degree. 
  • Proven work experience as a Customer Service Officer with office management and general administrative tasks.
  • Proficiency in English (oral and written)
  • Solid knowledge of MS Office, particularly Excel and Word
  • Excellent communication and people skills
  • Good organizational and multitasking abilities.
  • Problem-solving skills
This job has been expired on 2023-07-27
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About Company
Infinity Tech Solutions and Management is a fast-growing dynamic & innovative company led by highly talented resource pool of individuals. Our executive ...

Infinity Tech Solutions and Management is a fast-growing dynamic & innovative company led by highly talented resource pool of individuals. Our executive team members have a combined experience of over 20 years in the field of business process outsourcing. ITSM’s expertise includes but is not limited to contact centre management, sales & marketing, backend office, technology management, systems and application development, infrastructure management, advisory and business consulting.

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