Front Desk / Receptionist
- No. of Openings 2
- Industry Healthcare/Hospital
- Category Front Desk/ Receptionist/ Secretarial
- Location Kathmandu
- Job Level Junior Level
- Salary Nrs. Monthly (Negotiable)
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date Mar 16, 2026 (13 days left)
- Skills Interpersonal and Communication Skills, Competent, Hardworking and Reliable, Pleasant Personality, Front Desk Operations
Job Description
Job Responsibilities:
- Ensure all appointments sent in system are confirmed with an outcall to invite patients for Centre visit.
- Ensure appointments confirmed are in line with Centre head availability.
- Manage calls, receive & pass on relevant messages to the concerned personnel.
- Address patient grievances & communicate the same to PX team and CH when needed.
- Monitor online reviews & communicate negative feedback to PX team and CH
- Handle MIS on a daily basis & report to the concerned authority as and when needed.
- Ensure Front Office is always a clean & safe environment, manage equipment and adhere to SOPs & other company norms with integrity towards all stakeholders.
- Participate and contribute in quality improvement initiatives to ensure better performance and achieve business objectives.
Job Specification
.Minimum of 2 years of experience in a front desk or customer service role, preferably in an office environment
Pleasant and professional personality with strong interpersonal skills
Proficiency in written and spoken English and Nepali
Good working knowledge of MS Office applications
Ability to thrive in a fast-paced work environment
Strong attention to detail with excellent organizational skills
Ability to manage multiple tasks efficiently in a busy office setting
Bachelor’s degree currently in progress in any discipline
About Company
Indira IVF stands tall as the best IVF centre in Panipokhari, Kathmandu offering a ray of hope to couples longing to ha...
Indira IVF stands tall as the best IVF centre in Panipokhari, Kathmandu offering a ray of hope to couples longing to have children. With 40+ years of excellence, we have helped countless individuals realise their dreams of starting a family. Indira IVF is present in 169+ locations in India with 330+ fertility experts, 2700+ overall workforce, and the best-in-class technology to help infertile couples from all parts of the country achieve their dream of parenthood. We have completed 1,80,000+ IVF pregnancies till now. With a commitment to take this personalised care, advanced technology, and a highly skilled team of fertility experts beyond the borders of India, Indira IVF has opened its first fertility treatment centre in Kathmandu. To schedule a consultation with our IVF Specialists, call 015971265.
