International Ticketing
- Industry Tourism and Hospitality
- Category Hospitality/ Travel/ Ticketing/ Tour
- Location Kathmandu, Kathmandu District
- Job Level Senior Level
- Salary Nrs. Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 2 + years
- Expiry date Nov 11, 2025 (Expired)
- Skills Management , Strong interpersonal skills, Organizing Skills, Attention To Detail
Job Description
IImage Holidays Pvt. Ltd. is a trusted travel and tour operator dedicated to delivering excellent travel solutions and customer satisfaction. We are looking for a dedicated and experienced International Ticketing Officer to join our dynamic team and handle both international and domestic air ticketing operations.
Key Responsibilities
- Handle international and domestic flight bookings using GDS systems (Amadeus, Galileo, or Sabre).
- Prepare and issue e-tickets, reissues, and refunds as per airline policies and IATA procedures.
- Provide accurate fare quotations, travel itineraries, and related travel information to clients.
- Coordinate with airlines for flight schedules, group bookings, and special service requests.
- Maintain accurate records of bookings, invoices, and payments.
- Deliver excellent customer service and resolve travel-related queries promptly.
- Stay updated on airline fare rules, route changes, and promotional offers.
Job Specification
- Bachelor’s Degree in Travel & Tourism Management, Business Studies, or a related field.
- IATA or GDS Certification (Amadeus, Galileo, or Sabre) preferred.
- Minimum 2 years of experience in international ticketing (preferably in a travel agency or airline).
- Proven hands-on experience using Amadeus, Galileo, or Sabre for booking and ticketing.
Technical / Professional Skills
- Strong command of GDS systems (Amadeus, Galileo, Sabre).
- Excellent understanding of airline fare rules, reissuance, and refund procedures.
- Good knowledge of IATA codes, air routing, and international fare construction.
- Proficiency in MS Office applications (Word, Excel, Outlook).
- Basic understanding of visa and travel documentation.
Personal Attributes / Soft Skills
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy in data handling.
- Customer-oriented with a positive, professional attitude.
- Organized, efficient, and capable of managing multiple tasks simultaneously.
- Ability to work under pressure and meet deadlines.
- Team player with a proactive and responsible approach.
Working Conditions
- Working Hours: 9:00 AM – 6:00 PM (Sunday–Friday)
- Work Environment: Office-based, with frequent coordination with airlines and clients.
Performance Indicators
- Accuracy and timeliness in bookings and ticket issuance.
- Customer satisfaction and complaint resolution.
- Compliance with airline and company ticketing policies.
- Efficiency in handling reissues, refunds, and fare quotations.
- Contribution to company sales and client experience.
Salary & Benefits
- Salary: Negotiable, based on experience and qualifications.
- Benefits: Additional perks and incentives as per company policy.
- Career growth in a supportive environment.
This job has been expired
on 2025-11-11
Share:
