Front Office Supervisor / Night Auditor
- No. of Openings 1
- Industry Hospitality
- Category Front Desk/ Receptionist/ Secretarial
- Location Thamel,Chaksibari Marg, Kathmandu District
- Job Level Senior Level
- Salary Nrs. Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 3 + years
- Expiry date Apr 10, 2026 (13 days left)
- Skills Ability to multitask, Ability to work independently and also in a group, Ability to work under pressure, ability to work hard
Job Description
We are seeking a responsible and experienced Front Office Supervisor / Night Auditor to oversee front desk operations and ensure smooth guest services, especially during night shifts. The ideal candidate will be detail-oriented, capable of handling multiple responsibilities, and committed to delivering excellent guest experiences.
Key Responsibilities
- Supervise daily front office operations and ensure high-quality guest service
- Handle guest check-in and check-out efficiently
- Manage reservations, room allocations, and guest inquiries
- Perform night audit duties including verifying daily financial transactions
- Prepare and review daily reports (occupancy, revenue, etc.)
- Resolve guest complaints professionally and promptly
- Coordinate with housekeeping and other departments
- Ensure compliance with hotel policies and procedures
- Maintain accurate records and documentation
- Monitor staff performance and provide guidance when necessary
Job Specification
- Education: Bachelor’s Degree (Hospitality/Management or related)
- Experience: Minimum 3+ years in Front Office; supervisory/night audit experience preferred
- System Knowledge: Hands-on experience with IDS Next PMS
- Skills:Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Good problem-solving and organizational skills
- Knowledge: Front office operations, night audit, billing, and reporting
- Other Requirements:Willing to work night shifts
- Basic computer skills (MS Office)
- Fluent in English
Required Skills & Competencies - Strong multitasking abilities
- Ability to work independently and within a team
- Capability to work under pressure
- Hardworking and responsible attitude
- Good communication and interpersonal skills
Basic knowledge of hotel management systems (preferred)
Qualifications & Requirements
- Bachelor’s degree in Hospitality, Management, or related field
- Minimum 3 years of experience in front office or similar role
Prior supervisory or night audit experience is highly preferred
Salary & Benefits
- Salary: Negotiable
- Other benefits as per company policy
About Company
Welcome To Thamel With Quiet Ambiance:Nestled in the heart of Thamel, Kathmandu’s vibrant and bustling tourist hub,...
Welcome To Thamel With Quiet Ambiance:
Nestled in the heart of Thamel, Kathmandu’s vibrant and bustling tourist hub, stands Hotel Manang—a beacon of traditional Himalayan hospitality. Since opening our doors in 1990, we have been a sanctuary for travelers seeking the warmth and majesty of Nepal’s legendary lost kingdom.
Our name is a tribute to the remote and enchanting district of Manang, a place steeped in rich cultural heritage and a tradition of welcoming guests with open arms. At Hotel Manang, this legacy of hospitality is not just preserved; it thrives. Each of our 62 elegantly appointed rooms, our expansive conference halls capable of hosting 250 guests and our multi dining venues within a hotel including all day dinning restaurant, bhojghar which presents authentic nepalese culture and cuisine ,pure vegan restaurant,bar café and bakery. Also the manang's recreational activities encompass the acrylic swimming pool, well equipped fitness center,spa, yoga and jacuzzi are designed to ensure that your stay is nothing short of regal.
