Position: Customer Service Representative

Job Description

Job Summary:
The HR and Admin Officer will manage the day-to-day HR and administrative functions of Funday Online Shopping. This role includes overseeing recruitment, employee relations, office administration, and ensuring compliance with company policies. The ideal candidate will be proactive, detail-oriented, and capable of handling multiple tasks in a fast-paced environment.

Key Responsibilities:

Human Resources:

• Assist in recruitment, including posting job ads, screening resumes, and scheduling interviews.
• Coordinate onboarding and orientation programs for new hires.
• Maintain employee records and manage HR databases.
• Assist with payroll processing and ensure timely and accurate payments.
• Support the development and implementation of HR policies and procedures.
• Handle employee relations issues, including conflict resolution and grievance procedures.
• Organize training and development programs to enhance employee skills and performance.
• Monitor and manage employee attendance, leave, and other HR-related metrics.

Administration:

• Manage office supplies, equipment, and maintenance services.
• Oversee the administrative functions, ensuring the office operates smoothly.
• Coordinate meetings, appointments, and travel arrangements for senior staff.
• Handle correspondence, documentation, and other clerical tasks.
• Ensure compliance with health and safety regulations within the office.
• Support the planning and execution of company events and team-building activities.
• Maintain confidentiality of sensitive information.

Job Specification

Qualifications:

• Could provide training to staff as needed.
• Strong understanding of HR practices, labor laws, and regulations.
• Excellent organizational and multitasking skills..
• Strong interpersonal and communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• fresher can apply