Evening Admin(1PM-9PM)
- No. of Openings 1
- Industry Transportation
- Category Cargo & Courier
- Location Chabahil Area, Kathmandu District
- Job Level Junior Level
- Salary Nrs. 15k-20k Monthly
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date Aug 16, 2025 (11 days left)
- Vehicle License Preferred
- Two/Four Wheeler Require Two-wheeler
- Skills Administration, Customer Service, Cash management, Order Management, Customer Feedback Analysis
Job Description
Key Responsibilities:
- Evening Data Entry & Record Management
- Maintain accurate Cash Collection Record
- Update and maintain order records in the company portal and main tracking sheets.
- Ensure timely and accurate entry of evening operations data.
- Return Package Handling
- Identify packages placed in the return rack and match them with cancelled or failed orders on the portal.
Customer Interaction Support:
- Respond to basic customer inquiries via call, SMS, or chat under guidance from the operations team.
Order Allocation & Coordination:
- Assist in assigning unallocated orders to the correct Logistics Officers (LOs) using the portal and internal tools.
- Help track pending or delayed orders.
Cash Handling & Record Maintenance:
- Collect daily cash amounts returned by LOs.
- Maintain accurate records of all cash received, discrepancies, and daily handovers.
Issue Tracking & Resolution Support:
- Maintain logs of problematic orders and coordinate with relevant departments for resolution.
Feedback Collection:
- Collect service-related feedback from vendors/customers and assist in preparing daily reports.
General Administrative Support:
- Handle printing, documentation, internal reporting, and other administrative duties during the evening shift.
Job Specification
Skills & Competencies:
- Clear Communication: Strong written and verbal communication skills, especially over phone and chat.
- Attention to Detail: Ability to maintain high accuracy under pressure.
- Organizational Skills: Efficient time management and task prioritization.
- Customer-Centric Attitude: Polite, empathetic, and solution-focused.
- Technical Proficiency: Familiarity with MS Excel, Word, Google Sheets, and office hardware (printers, scanners, etc.).
- Numerical Accuracy: Basic handling of cash calculations and financial record-keeping.
- Flexibility: Willing to adapt to evening hours and varying task loads.
Required Qualifications:
- Currently pursuing or recently completed a bachelor’s degree in business administration, Logistics, Supply Chain, or a related field.
Availability for evening shift work.
- Strong desire to gain real-world administrative/logistics experience.
Preferred Qualifications:
- Previous internship, volunteer, or part-time experience in logistics or administration.
Basic knowledge of order processing or supply chain workflow.
About Company
Elites Logistics Pvt. Ltd., a leading logistics, delivery, cargo, and courier company founded in 2022. With a dynamic team and a commitment to innovation, we are expanding rapidly and offering a unique opportunity for growth. At Elites Logistics, you'll be part of a forward-thinking environment where your contributions drive success. Our collaborative culture and focus on professional development make us the perfect place to grow your career while helping us revolutionize the logistics industry in Nepal. Join us and be a part of our exciting journey!