Chief Operating Officer (COO) – Operations & Compliance

We are seeking a highly strategic, proactive, and results-driven Chief Operating Officer (COO) – Operations & Compliance to lead our entry into the Nepal Rastra Bank Regulatory Sandbox and drive operational excellence in Nepal.

This role will serve as the executive bridge between our global AI partner, Credolab, and Nepal’s banking and regulatory ecosystem. The COO will play a critical leadership role in regulatory engagement, institutional partnerships, compliance governance, and operational execution during pilot and full-scale deployment phases.

This is a high-impact leadership opportunity for a professional who understands Nepal’s fintech and regulatory landscape and is ready to shape the future of AI-powered credit scoring in the country.

Key Responsibilities
Strategic & Regulatory Leadership

• Lead and manage the application and onboarding process into the NRB Regulatory Sandbox.
• Maintain high-level coordination and communication with the Payments System Department (PSD) of Nepal Rastra Bank.
• Represent the company in discussions with regulatory authorities and financial institutions.
• Ensure full compliance with NRB directives, the Privacy Act 2075, and all applicable regulatory frameworks.

Operational Governance & Execution

• Develop, draft, and implement operational SOPs for deploying behavioral AI credit scoring solutions within partner banks.
• Oversee pilot implementation programs and ensure smooth coordination with bank operations teams.
• Establish structured operational workflows aligned with global partner standards and local regulatory requirements.
• Monitor operational risk and implement mitigation strategies.

Legal, Tax & Compliance Oversight

• Supervise local legal, regulatory, and tax compliance including:
• PAN and VAT registration & filings
• FDI-related approvals and reporting
• Corporate governance and statutory compliance
• Ensure all operational activities align with internal compliance policies and regulatory expectations.

Partnership & Stakeholder Management

Build and maintain strong working relationships with:

• Regulatory authorities
• Commercial banks & financial institutions
• Legal and compliance advisorsAct as the primary executive contact during pilot and scaling phases.

• Master’s Degree (Required) in Business Administration, Finance, Law, Economics, or related field.
• 3–5 years of senior-level experience in fintech, banking operations, compliance, or regulatory affairs within Nepal.
• Strong understanding of Nepal Rastra Bank regulations, Regulatory Sandbox framework, and the Privacy Act 2075.
• Demonstrated ability to navigate government processes and regulatory environments effectively.
• Proven leadership capability in managing cross-functional teams and institutional partnerships.
• Excellent negotiation, communication, and stakeholder management skills.
• Strategic thinker with a strong execution mindset and problem-solving ability.

What We Offer

• Executive leadership role in a pioneering AI-driven fintech initiative.
• Direct collaboration with global technology partner Credolab.
• Opportunity to shape Nepal’s evolving digital credit ecosystem.
• Competitive executive compensation package.
• Company Equity / Share Allocation as part of the leadership compensation structure.