Qatar Airways Airport Services Agent Jobs

Position: Airport Services Agent

Location: Kathmandu, Nepal
Closing Date: 25-01-2023

We are currently recruiting for Airport Services Agent in Kathmandu, Nepal

As an Airport Services Agent, you will support the operation by providing five-star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and security standards.

Specific accountabilities include:

• Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
• Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
• Assisting the Duty Officer in handling company materials and records
• Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
• Ensuring passengers are assisted smoothly through airport facilities
• Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
• Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
• Organizing check-in counters and coordinating documentation issues

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before. Together, everything is possible

Qualifications

The successful candidate will have:

• High School Qualification
• Minimum 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• High level of computer literacy
• Excellent customer focus and service delivery.
• Good interpersonal skills and strong team orientation

You must have the legal rights to live and work in Nepal to be considered for this role.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before.
So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How to apply

If you have what it takes to be part of our 5-star team, please take the first step and apply now by uploading your CV and completing the online application.

To apply for this job please visit careers.qatarairways.com.

How to Get an Airline Job in Nepal

Getting a job in the airline industry in Nepal can be an exciting career choice, offering opportunities to work in dynamic roles such as customer service, ground handling, cabin crew, and more. Here are some practical steps to help you secure an airline job in Nepal:

1. Understand the Job Roles
   Airline jobs vary widely—from flight attendants and pilots to ground staff, ticketing agents, and airport services personnel. Research the roles to identify which suits your skills and interests best.
2. Meet the Basic Qualifications
   Most airline jobs require at least a bachelor’s degree or equivalent educational background. For specific roles like cabin crew, additional requirements include good communication skills, fluency in English, and a presentable appearance.
3. Gain Relevant Experience and Skills
   Customer service experience is highly valued in the airline industry. Improving interpersonal skills, language proficiency, and problem-solving abilities can boost your chances. Some candidates also take specialized training courses related to aviation or hospitality.
4. Stay Updated on Job Openings
   Follow airlines’ official websites and trusted job portals for the latest vacancies. Airlines like Nepal Airlines, Buddha Air, and international carriers with bases in Nepal regularly post job openings.
5. Prepare for the Selection Process
   The recruitment process usually includes written tests, group discussions, and interviews. Prepare well by practicing common interview questions and learning about the airline’s history and values.
6. Maintain Physical Fitness and Grooming
   Many airline jobs, especially cabin crew and airport services, require good physical health and professional grooming standards. Make sure you meet these criteria before applying.