Bindu Hardware & Sanitary (BHS) is looking for a proactive and target-oriented B2B & Project Sales Executive to drive business growth across the hardware, sanitary, tiles, pipes, fittings, bathroom products, and related product segments.
The role will focus on developing new B2B customers, generating and converting project-based sales opportunities, managing dealer and contractor relationships, achieving sales and collection targets, and expanding BHS's presence across the Kathmandu Valley.
The ideal candidate should be a market-driven sales professional who can actively generate business, develop strong customer networks, negotiate effectively, and take ownership of sales and collection performance.
Key Responsibilities
B2B & Business Development
- Identify, approach, and develop new dealers, hardware shops, contractors, business clients, and institutional customers.
- Develop new sales opportunities through market visits, networking, referrals, and direct business development.
- Maintain and expand relationships with existing B2B customers to increase repeat and recurring business.
- Understand customer requirements and recommend appropriate products based on their needs and budget.
- Prepare quotations, negotiate commercial terms, follow up on prospects, and close sales.
Project Sales
- Identify upcoming and ongoing construction, renovation, residential, commercial, and institutional projects.
- Build relationships with builders, developers, contractors, architects, interior designers, consultants, and other project decision-makers.
- Understand project requirements, BOQs, product specifications, quantities, timelines, and budgets.
- Coordinate with the relevant internal teams to prepare quotations and product proposals.
- Follow up on projects from initial enquiry and quotation through negotiation, order confirmation, delivery, and after-sales support.
- Maintain a pipeline of potential projects and regularly update their status and probability of conversion.
Sales Target & Collection
- Achieve assigned monthly and periodic sales targets.
- Take responsibility for both sales generation and payment collection from assigned customers.
- Regularly follow up on outstanding payments and ensure timely collection.
- Monitor customer credit limits and outstanding balances in coordination with the concerned team.
- Identify opportunities to increase sales volume, product mix, and customer value.
- Promote BHS's priority and high-margin products to relevant customers.
Customer Relationship Management
- Maintain strong and professional relationships with key customers, dealers, contractors, and project stakeholders.
- Conduct regular customer visits and follow-ups to understand requirements and identify new opportunities.
- Handle customer queries and complaints professionally and coordinate with internal departments for timely resolution.
- Ensure a high level of customer service to encourage customer retention and repeat business.
Market Development & Reporting
- Conduct regular market visits to identify new customers, projects, business opportunities, and market developments.
- Monitor competitor pricing, promotions, products, distribution activities, and market trends.
- Gather market intelligence and provide relevant insights to management.
- Maintain accurate records of leads, prospects, quotations, orders, collections, and customer interactions.
- Submit regular sales, collection, prospect, project pipeline, and market reports to management.