Sales Manager- Travel and Tourism

We are seeking a dynamic and target-driven Senior Travel Sales Executive to manage international travel inquiries, drive sales growth, and deliver exceptional customer experiences. The ideal candidate should possess strong sales capabilities, in-depth knowledge of Nepal's travel and trekking products, and a proven track record in lead conversion and client relationship management.

Key Responsibilities

• Manage and convert travel inquiries from international markets, including Asia, Europe, the USA, Australia, and other regions.
• Develop and implement effective sales strategies to increase travel bookings and revenue generation.
• Handle client communications professionally through email, WhatsApp, phone calls, and other digital platforms.
• Design, customize, and recommend travel packages, including trekking, tours, adventure trips, luxury holidays, and tailor-made itineraries.
• Maintain and manage the CRM system, ensuring accurate record-keeping of leads, customer interactions, and sales activities.
• Follow up regularly with prospective clients to maximize conversion rates and ensure customer satisfaction.
• Build and maintain long-term relationships with clients, travel agents, and business partners.
• Coordinate closely with the operations team to ensure smooth planning and execution of travel programs.
• Train, mentor, and guide junior sales team members to improve overall team performance.
• Achieve assigned monthly, quarterly, and annual sales targets.
• Prepare sales reports, pipeline updates, and market feedback for management review.
• Monitor industry trends, competitor activities, and customer preferences to identify new business opportunities.

• Bachelor's degree in business administration, Marketing, Tourism Management, or a related field.
• Minimum 3 years of experience in travel sales, preferably in the tourism, trekking, or hospitality industry.
• Proven experience in international travel sales and lead conversion.

Required Skills & Competencies

• Strong sales and marketing skills with a target-oriented mindset.
• Excellent CRM management and sales reporting skills.
• Proven ability to generate, nurture, and convert leads into bookings.
• In-depth knowledge of Nepal's travel, trekking, adventure, and tourism products.
• Excellent verbal and written communication, negotiation, and interpersonal skills.
• Strong customer service and relationship management abilities.
• Ability to work under pressure and achieve sales targets.
• Proficiency in MS Office and CRM software.
• Strong organizational, problem-solving, and multitasking skills.