We are seeking a dynamic and target-driven Senior Travel Sales Executive to manage international travel inquiries, drive sales growth, and deliver exceptional customer experiences. The ideal candidate should possess strong sales capabilities, in-depth knowledge of Nepal's travel and trekking products, and a proven track record in lead conversion and client relationship management.
Key Responsibilities
- Manage and convert travel inquiries from international markets, including Asia, Europe, the USA, Australia, and other regions.
- Develop and implement effective sales strategies to increase travel bookings and revenue generation.
- Handle client communications professionally through email, WhatsApp, phone calls, and other digital platforms.
- Design, customize, and recommend travel packages, including trekking, tours, adventure trips, luxury holidays, and tailor-made itineraries.
- Maintain and manage the CRM system, ensuring accurate record-keeping of leads, customer interactions, and sales activities.
- Follow up regularly with prospective clients to maximize conversion rates and ensure customer satisfaction.
- Build and maintain long-term relationships with clients, travel agents, and business partners.
- Coordinate closely with the operations team to ensure smooth planning and execution of travel programs.
- Train, mentor, and guide junior sales team members to improve overall team performance.
- Achieve assigned monthly, quarterly, and annual sales targets.
- Prepare sales reports, pipeline updates, and market feedback for management review.
- Monitor industry trends, competitor activities, and customer preferences to identify new business opportunities.
