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Position: Customer Service Representative for Sales Process (Female)
- No. of Openings 10
- Industry Business Process Outsourcing (BPO)
- Category Customer Service
- Location Chabahil, Kathmandu District
- Job Level Entry Level
- Salary NRS (15k-20k) Monthly
- Education Level Intermediate (+2)
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Sep 15, 2024 (Expired)
- Vehicle License No
- Skills Communication (e.g.: written and oral communication), Teamwork (e.g.: cooperative, supportive), Interpersonal Skills (e.g.: patience, empathy), Sales and Marketing
Job Description
- Work closely with sales, marketing, and customer service teams to ensure seamless handoffs and a consistent customer experience throughout the sales journey.
- Analyze and optimize the sales process to ensure efficiency, consistency, and alignment with business goals.
- Stay up-to-date with industry trends and best practices in sales process management. Continuously seek opportunities to enhance the sales process and drive business growth.
- Updates customer records in the system, including notes about interactions.
- Pitches ideas for improving customer care.
- Creates and maintains reports about customer interactions.
Job Specification
- Previous experience in customer service or sales.
- Strong communication skills, both verbal and written.
- Excellent problem-solving and analytical skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Ability to work independently and manage multiple tasks simultaneously.
Note: Freshers are highly encouraged to apply.
This job has been expired
on 2024-09-15
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About Company
Annapurna Business consulting is a leading Business Process Outsourcing (BPO) company dedicated to delivering exceptional customer experiences and...
Annapurna Business consulting is a leading Business Process Outsourcing (BPO) company dedicated to delivering exceptional customer experiences and operational efficiencies. With a global presence and a team of highly skilled professionals, we provide end-to-end outsourcing solutions tailored to meet the unique needs of businesses across various industries.
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