Mid-Baneshwor, Kathmandu, Kathmandu District
Customer Service
May 18, 2026
(Expired)
Salary
Nrs. Monthly(Negotiable)
This job has been expired
on 2026-05-18
Job Overview
Openings
2
Industry
Logistics & Supply Chain
Category
Customer Service
Job Level
Entry Level
Job Type
Full Time
Salary
Nrs. Monthly
(Negotiable)
Education
Intermediate (+2)
Experience
1 + year
Job Shift
Day
Gender
Female
Vehicle
Required Two-wheeler
Required Skills
Customer Service
Sales and Marketing
Communication skills
Team Coordination
Lead Generation
Computer skills
Job Description
We are looking for a customer service representative and coordination, or in a similar support function. A typical description includes helping customers, answering enquiries, handling complaints, supporting daily operations, and maintaining good communication with staff and clients.
Key Responsibilities:
CSD and Sales Responsibilities for Freight Forwarding -
Handle customer enquiries related to air, sea, and land freight shipments.
Prepare quotations, follow up on rates, and support the sales team in closing deals.
Maintain communication with clients, agents, carriers, and internal operations teams.
Assist customers with booking confirmations, shipment updates, and documentation.
Generate and update sales leads, inquiries, and customer records.
Coordinate shipment schedules and ensure smooth movement of cargo.
Follow up on pending shipments, payments, and customer requirements.
Resolve customer complaints and service issues in a professional manner.
Support business development by maintaining good customer relationships.
Prepare daily or weekly sales and customer service reports.
Job Specification
+2, Completed
Minimum 0-1 year of experience in CSD or Sales.
Females are highly motivated to apply.
Skills & Competencies:
Customer service and sales support
Freight forwarding documentation knowledge
Quotation preparation and follow-up
Shipment coordination
Strong communication and negotiation
Computer and record-keeping skills
Attention to detail
Teamwork and time management
We are looking for a customer service representative and coordination, or in a similar support function. A typical description includes helping customers, answering enquiries, handling complaints, supporting daily operations, and maintaining good communication with staff and clients.
Key Responsibilities:
CSD and Sales Responsibilities for Freight Forwarding -
Handle customer enquiries related to air, sea, and land freight shipments.
Prepare quotations, follow up on rates, and support the sales team in closing deals.
Maintain communication with clients, agents, carriers, and internal operations teams.
Assist customers with booking confirmations, shipment updates, and documentation.
Generate and update sales leads, inquiries, and customer records.
Coordinate shipment schedules and ensure smooth movement of cargo.
Follow up on pending shipments, payments, and customer requirements.
Resolve customer complaints and service issues in a professional manner.
Support business development by maintaining good customer relationships.
Prepare daily or weekly sales and customer service reports.
+2, Completed
Minimum 0-1 year of experience in CSD or Sales.
Females are highly motivated to apply.
Skills & Competencies:
Customer service and sales support
Freight forwarding documentation knowledge
Quotation preparation and follow-up
Shipment coordination
Strong communication and negotiation
Computer and record-keeping skills
Attention to detail
Teamwork and time management
This job has been expired
on 2026-05-18
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