Loan Processing Associate

Who We Are:

At Alaya, we are driven by our values of care, passion, and oneness. We believe that every member of our team plays a vital role in shaping our clients’ success and our company’s growth. If you're looking for a place where you can grow, contribute, and be recognized, we want you to join us.

Who You Are:

You are a detail-oriented, client-focused professional with a passion for delivering an exceptional experience at every step of the loan journey. You thrive in a fast-paced, dynamic environment where you can make a tangible impact on clients’ lives. Your communication skills, attention to detail, and ability to collaborate with teams are at the core of your success.

What You Will Be Doing:

• End-to-End Loan Processing: You will handle loan applications and client documentation with precision and care, ensuring smooth and timely processing.
• Client Communication: As the primary point of contact, you’ll guide clients through their loan journey, providing clear answers and resolving any issues that arise.
• Team Collaboration: You’ll work closely with cross-functional teams, ensuring client expectations are met and driving positive loan outcomes.

What We Are Looking For:

• Master's degree preferred (either running or completed) ideally with a finance background or ACCA Affiliates (13 papers completed)
• At least 6 months of internship or work experience, preferably in a related field.
• Excellent Communication Skills: Strong written and verbal skills to engage effectively with clients and colleagues.
• Attention to Detail: A sharp eye for accuracy when managing documentation and processes.
• Tech Savvy: Basic proficiency in Microsoft Office tools (Excel, Word) and the ability to quickly adapt to new software.
• Mindset: You are accountable, agile, and eager to grow within a supportive and collaborative team.

Why Alaya?

At Alaya, our team is our most valuable asset. We are passionate about creating a work environment where care for one another, passion for excellence, and a sense of oneness drive everything we do. Here’s what you can expect:

1. Growth Opportunities: We are committed to your personal and professional development.
2. Inclusive Culture: Be part of a team where your ideas and contributions are valued, and where you can make a meaningful impact.
3. Meaningful Work: Play a crucial role in helping clients navigate the loan process while supporting Alaya's continued success.

Oh also, did we mention, we only work 5 days a week? Mon- Fri.

Besides the list of benefits that the Labour Law mandates, we also offer;

1. Salary NPR 30,000 (non-negotiable)+ Social Security Fund (SSF)
2. Exclusive leaves and bonuses
3. 18 days of paid annual leave.
4. 12 days of paid sick leave.
5. 1 day floating leave
6. 4 months of paid maternity leave.
7. 1 month of paid paternity leave.
8. 13 days of paid public holidays (Extra 1 day for female employees)
9. Festival, profit, and book reading bonus
10. Team building activities and social events
11. Accident and medical insurance coverage
12. International working environment exposure
13. Continuous learning and development opportunities
14. Customer Referral - Refer your friends and relatives in Australia to use our services and we’ll reward you!

Work hours: 6:00 am to 2:00 pm (non-negotiable) including a 1-hour lunch break.

If you're ready to take on a challenging yet rewarding role as a Loan Processing Associate at Alaya, you are just a click away!