We are looking for proactive, organized, and results-driven individuals to join our team in Sales and Operations Executives (Remote). The selected candidates will play a key role in driving student enrollments and admissions coordinating daily operations, ensuring smooth class delivery, enhancing client and student satisfaction, and supporting the continued growth of Aakhyaan Academy and its sister concern - Coding for Kids Pvt. Ltd.
Key Responsibilities
Sales and Marketing:
- Real-time Communication: Monitor and respond promptly to messages on WhatsApp, Facebook, Instagram, and other platforms
- Customer Support: Handle inquiries, complaints, and escalate issues when necessary
- Sales & Marketing: Generate leads, follow up with clients, and work toward achieving sales targets
- Client Calls: Make calls to clients as required for conversions and relationship management
- Reporting: Provide regular updates and reports to management
- Lead Management: Maintain proper records of leads, follow-ups, and conversions
- Digital Marketing Support: Assist in ad campaigns
- Additional Tasks: Perform duties assigned by management as per organizational need
Operations & Class Management:
- Manage the daily scheduling, setup, and monitoring of online classes.
- Coordinate effectively with instructors and students to ensure smooth class delivery.
- Conduct orientation sessions for newly enrolled students.
- Monitor class quality and recommend improvements to enhance the learning experience.
- Ensure operational processes are followed consistently.
