Receptionist

Welink Consultancy & Training Centre Pvt. Ltd. is looking for a professional, friendly, and organized Receptionist to be the first point of contact for clients, students, visitors, and other stakeholders. The ideal candidate will have excellent communication and interpersonal skills, a positive attitude, and the ability to efficiently manage front-desk and administrative responsibilities.

Key Responsibilities

• Greet and welcome visitors, clients, students, and guests in a professional and courteous manner.
• Handle incoming calls, messages, emails, and general inquiries promptly and professionally.
• Provide accurate information about the consultancy and training centre’s services, programs, and procedures.
• Manage front-desk operations and maintain a neat, organized, and welcoming reception area.
• Schedule and coordinate appointments, meetings, and visitor arrangements.
• Maintain records, files, registrations, and other front-office documentation.
• Coordinate with internal departments to ensure smooth communication and service delivery.
• Assist with student/client registration, inquiries, follow-ups, and basic administrative tasks.
• Receive and distribute documents, correspondence, and other official materials.
• Support day-to-day office administration as required.
• Maintain confidentiality of company, client, and student information.
• Perform other duties assigned by the management.

• 6 months to 1 year of experience in reception, front desk, customer service, consultancy, education, or a similar role.
• Minimum +2 or equivalent qualification; a Bachelor’s degree is an advantage.
• Excellent verbal and written communication skills.
• Professional, confident, and pleasant personality.
• Good interpersonal and customer-handling skills.
• Basic computer proficiency, including MS Office and email communication.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Good command of English and Nepali.
• Ability to maintain professionalism and composure while dealing with clients and visitors.

Preferred Skills

• Customer service and relationship management
• Telephone and email etiquette
• Administrative and record-keeping skills
• Professional communication
• Teamwork and coordination
• Problem-solving and multitasking

What We Offer

• Professional and supportive working environment
• Opportunities for learning and career development
• Exposure to consultancy and training operations
• Competitive salary based on experience and capabilities
• Growth opportunities within the organization

How to Apply

Interested and qualified candidates are encouraged to apply with an updated CV. Shortlisted candidates will be contacted for further selection processes.