Documentation Officer

We are looking for a professional and detail-oriented Documentation Officer to handle documentation, records, and administrative processes related to recruitment and manpower services. The ideal candidate should have 2–3 years of relevant experience in the manpower/recruitment industry and be familiar with maintaining accurate employee and client documentation.

Key Responsibilities

• Prepare, verify, organize, and maintain recruitment and manpower-related documents.
• Handle documentation for candidates, clients, and overseas employment processes.
• Maintain accurate records, files, databases, and documentation systems.
• Coordinate with candidates, clients, and internal teams regarding required documents.
• Check documents for completeness, accuracy, and compliance with company requirements.
• Prepare reports, letters, forms, and other official documentation as required.
• Ensure timely submission and processing of necessary documents.
• Maintain confidentiality of candidate and client information.
• Follow up on pending documents and ensure proper record keeping.
• Perform other documentation and administrative duties assigned by management.

• Female candidate with a professional and presentable personality.
• Minimum 2–3 years of experience in manpower/recruitment-related fields.
• Good knowledge of recruitment and manpower documentation processes.
• Strong attention to detail and organizational skills.
• Good communication and coordination skills.
• Proficiency in MS Office (Word, Excel, Outlook/email).
• Ability to maintain confidentiality and handle sensitive documents responsibly.
• Ability to work independently and meet deadlines.
• Previous experience in a manpower/recruitment agency will be highly preferred.

Skills & Competencies

• Documentation & record management
• Attention to detail
• Communication & coordination
• Time management
• Computer proficiency
• Problem-solving ability
• Professional work ethics

Additional Requirement

• Must have practical knowledge of the Department of Foreign Employment (DOFE) system and online processes.
• Familiarity with manpower documentation, candidate processing, labor approval, and related DOFE procedures is required.
• Experience handling DOFE-related documentation and online submissions will be highly preferred.