We are looking for a reliable, energetic, and hands-on Assistant Manager to support daily operations, drive sales and business development for our helmet sanitization machines, and effectively manage the team. The ideal candidate should be proactive, customer-focused, and comfortable balancing sales, staff management, customer relations, and operational responsibilities. The candidate must be willing to travel locally for client visits and actively support the team when required.
Key Responsibilities
Sales & Business Development
- Identify and approach potential clients and business opportunities.
- Visit potential client locations to generate leads and secure orders for helmet sanitization machines.
- Present product features, benefits, pricing, and usage to prospective clients.
- Develop and maintain strong relationships with existing and potential customers.
- Follow up on leads and convert prospects into successful sales.
- Achieve assigned sales and business development targets.
Customer Service & Relationship Management
- Handle customer inquiries and provide professional consultation.
- Clearly explain product features, benefits, operation, and maintenance.
- Resolve customer concerns and ensure a positive customer experience.
- Maintain regular communication with clients and support post-sales requirements.
Operations Management
- Oversee daily operations and ensure smooth and efficient service delivery.
- Monitor staff performance and ensure operational standards are maintained.
- Step in and handle operational duties or cover duty stations when staff members are on leave or unavailable.
- Identify operational issues and take timely corrective action.
- Ensure cleanliness, discipline, and service quality are maintained.
Staff Management & Training
- Supervise and coordinate day-to-day activities of the team.
- Conduct regular team meetings and provide necessary guidance.
- Train staff on operational procedures, customer service, and product handling.
- Monitor team performance and provide feedback for improvement.
- Motivate staff and maintain a positive and productive working environment.
