Waiter/Service staff

Key Responsibilities:

• Welcome and greet customers warmly upon arrival.

• Present menus, explain food and beverage items, and take customer orders accurately.

• Serve food and beverages promptly and professionally.

• Ensure tables are clean, organised, and properly arranged.

• Coordinate with kitchen staff to ensure timely order preparation and delivery.

• Handle customer enquiries, feedback, and complaints professionally.

• Process bills and payments accurately.

• Maintain cleanliness and hygiene in the dining area.

• Follow restaurant service standards and food safety guidelines.

• Perform other duties as assigned by the supervisor or management.

• Previous experience as a waiter or in a similar role is preferred.

• Good communication and interpersonal skills.

• Friendly, polite, and customer-focused attitude.

• Ability to work in a team and under pressure.

• Basic knowledge of food and beverage service.

• Flexibility to work in shifts, weekends, and holidays.