Ticketing Assistant
- No. of Openings 6
- Industry Tourism and Hospitality
- Category Travel and Tourism
- Location Gongabu , Kathmandu
- Job Level Entry Level
- Salary (15K-25K) Monthly (Negotiable)
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date Apr 08, 2026 (13 days left)
- Skills Communication skills, Strong interpersonal skills, Customer Service, Client Relationships, Airline Ticketing, Travel and Tourism, Attention to detail and accuracy, Documentation, Effective Time Management, Multitasking, Problem Solving
Job Description
Sweet Dream Travels Pvt. Ltd. is looking for a detail-oriented and customer-focused Ticketing Officer to join our team. The ideal candidate will be responsible for managing travel bookings, assisting clients with travel planning, and ensuring a smooth and hassle-free travel experience. This role requires strong communication skills, accuracy, and the ability to handle multiple tasks efficiently.
Key Responsibilities
- Assist clients in planning travel arrangements (business, leisure, and group travel)
- Book flights, hotels, tours, and transportation services
- Provide accurate information on destinations, visa requirements, and travel guidelines
- Issue tickets and manage reservations using booking systems (e.g., GDS such as Amadeus, Sabre, Galileo)
- Prepare and manage travel itineraries and make necessary changes when required
- Advise clients on travel insurance, safety measures, and travel policies
- Handle customer inquiries and complaints professionally and provide appropriate solutions
- Stay updated on travel deals, airline policies, and industry trends
Job Specification
Required Skills & Qualifications
- Strong communication and customer service skills
- Knowledge of airline reservation systems (Amadeus, Sabre, Galileo preferred)
- Basic knowledge of geography and international travel regulations
- Good understanding of ticketing procedures and travel bookings
- Attention to detail and accuracy in handling bookings and documentation
- Ability to multitask and manage time effectively
- Problem-solving skills and ability to handle customer issues professionally
- Computer proficiency (MS Office and booking systems)
Salary: NPR 15,000 – 25,000 (Negotiable based on skills, experience, and potential)
Additional Information
- Salary will be offered based on the candidate’s experience, skills, and overall potential
- Candidates with prior relevant experience in ticketing, travel operations, or a similar role will be given strong preference.
- However, freshers who are highly enthusiastic about building a career in the travel and tourism industry are also encouraged to apply.
- In addition to the gross salary, the company offers attractive performance-based incentive plans, providing opportunities for increased earnings based on individual performance and contribution.
Opportunity to grow within the company based on performance
Apply now and be a part of our dynamic travel team at Sweet Dream Travels Pvt. Ltd.!
