Customer Service Representative
- No. of Openings 1
- Industry Education
- Category Customer Service
- Location Hattisar, Kathmandu
- Job Level Junior Level
- Salary Nrs. (20000+Incentives) Monthly (Negotiable)
- Work Shift Day Shift
- Education Level Bachelors
- Desired Candidate Female Only
- Experience 1 + year
- Expiry date Jun 04, 2026 (14 days left)
- Skills Customer Service, Dealing with customer, Interpersonal and Communication Skills, Competent, Hardworking and Reliable, Pleasant Personality
Job Description
Company Overview
SpeakMandu Nepal is a skill-based training institute focused on public speaking, leadership, communication, digital skills, and professional development training in Nepal.
Key Responsibilities
Handle customer inquiries through phone calls, social media, email, and in-person visits
Provide accurate information about courses, training programs, schedules, and fees
Guide students and clients regarding admissions and enrollment procedures
Maintain proper records of customer interactions and follow-ups
Support students with registration and basic technical assistance
Coordinate with the marketing and training team for smooth communication
Resolve customer complaints and provide timely solutions
Maintain a professional and positive customer experience
Follow up with potential leads and existing students
Benefits
Friendly and growth-oriented work environment
Training and career development opportunities
Attractive salary and performance-based incentives
Opportunity to work in the education and training industry
Job Specification
About Company
Speakmandu is a leading skill-based training institute in Kathmandu, Nepal, dedicated to empowering students and young professionals with practical...
Speakmandu is a leading skill-based training institute in Kathmandu, Nepal, dedicated to empowering students and young professionals with practical, career-focused skills. We specialize in transforming confusion after +2 into confidence and career readiness.
Our programs are designed to bridge the gap between academic education and real-world skills required in today’s digital and competitive environment.
