Key Responsibilities
- Oversee daily showroom operations, sales floor performance, and staff supervision to ensure smooth and efficient operations.
- Handle inquiries from institutional and corporate clients, build strong business relationships, and support B2B sales activities.
- Monitor inventory levels, maintain accurate stock records, conduct regular inventory audits, and coordinate timely stock replenishment.
- Lead, motivate, and schedule showroom staff to ensure effective team performance and excellent customer service.
- Maintain showroom presentation, visual merchandising, and product display standards.
- Monitor sales performance, identify opportunities to improve sales, and implement strategies to achieve business targets.
- Ensure proper stock handling, minimize inventory losses, and maintain operational standards.
- Address customer concerns and resolve operational issues promptly and professionally.
Qualifications and Requirements
- Education: Degree or diploma in Hospitality Management, Business Administration, or a related field.
- Experience: Minimum 2–3 years of experience in store management, showroom management, or outlet management within the retail, apparel, or hospitality sector.
Technical Skills
- Strong team leadership, staff supervision, and scheduling skills.
- Proficiency in inventory control, stock replenishment, and loss prevention.
- Ability to manage customer relationships and coordinate with institutional and corporate clients.
- Knowledge of visual merchandising and showroom layout management.
- Strong sales monitoring, reporting, and operational management skills.
Soft Skills
- Excellent verbal and written communication skills.
- Strong problem-solving and decision-making abilities.
- Customer-focused approach with a commitment to service excellence.
- Strong organizational skills and attention to detail.
- Team-oriented mindset with the ability to work collaboratively and independently.
