Client Communication
Dealing with customer
Aftersales Management
Problem solving skills
Management
Job Description
Kel Innovation Private Limited is looking for a proactive and customer-oriented Support Executive to manage product demonstrations, installations, and maintenance services. The role requires traveling to various locations, providing excellent customer support, and ensuring a seamless experience for clients. The candidate must have strong communication and time management skills, with a primary focus on delivering timely and efficient on-site, in-site service and support to customers.
Key Responsibilities:
Demonstrate products to customers, clearly explaining features and benefits.
Install, set up, and provide servicing & maintenance of products at client locations or through phone calls.
Deliver products securely and on time.
Address customer inquiries and provide on-site support.
Record visits and services performed for reporting purposes.
Other assigned field or office-related tasks.
Job Specification
Minimum: +2 or equivalent.
Preferred experience in a customer support role.
Skills and Abilities:
Ability to effectively describe product features and functionality.
Basic technical knowledge and troubleshooting skills.
Intermediate computer skills.
Excellent customer service and problem-solving abilities.
Strong time management and the ability to work independently.
Other Requirements:
Must own a two-wheeler with a valid driver’s license.
Flexibility to travel frequently.
Adaptable to dynamic work environments.
Kel Innovation Private Limited is looking for a proactive and customer-oriented Support Executive to manage product demonstrations, installations, and maintenance services. The role requires traveling to various locations, providing excellent customer support, and ensuring a seamless experience for clients. The candidate must have strong communication and time management skills, with a primary focus on delivering timely and efficient on-site, in-site service and support to customers.
Key Responsibilities:
Demonstrate products to customers, clearly explaining features and benefits.
Install, set up, and provide servicing & maintenance of products at client locations or through phone calls.
Deliver products securely and on time.
Address customer inquiries and provide on-site support.
Record visits and services performed for reporting purposes.
Other assigned field or office-related tasks.
Minimum: +2 or equivalent.
Preferred experience in a customer support role.
Skills and Abilities:
Ability to effectively describe product features and functionality.
Basic technical knowledge and troubleshooting skills.
Intermediate computer skills.
Excellent customer service and problem-solving abilities.
Strong time management and the ability to work independently.
Other Requirements:
Must own a two-wheeler with a valid driver’s license.
Flexibility to travel frequently.
Adaptable to dynamic work environments.
This job has been expired
on 2026-06-19
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Kel Innovation is a forward-thinking company dedicated to delivering innovative hardware, software, and IT solutions for businesses. With a focused product portfolio and a commitment to solving real business challenges, the company is expanding its offerings to meet a wider range of organizational needs.
