Online Chat and Call Support Agent
- No. of Openings 40
- Industry IT & Telecommunication
- Category Customer Service
- Location Dilli Bazaar, Charkhal Road, Kathmandu District
- Job Level Entry Level
- Salary Nrs. (25K-30K) Monthly
- Work Shift Day Shift
- Desired Candidate Female Only
- Experience Fresher
- Expiry date Jun 11, 2026 (14 days left)
- Skills ability to work hard, Ability to manage stress and prioritize tasks effectively, Time efficiency, English Typing, Good communication and interpersonal skills., English, Nepali, Hindi, Multitask Ability, Responsible, Self-motivation, Quick Learner, Adaptability, Teamwork (e.g.: cooperative, supportive)
Job Description
Joy Technology Pvt. Ltd. is looking for a motivated and communication-friendly Live Chat Support Representative to join our growing team. The selected candidate will be responsible for providing online support to platform users via live chat and video call interactions, and ensuring a smooth and positive user experience.
Paid training will be provided to selected candidates.
Key Responsibilities
- Engage in video calling and online chat interaction with platform users
- Communicate with app users and respond to messages promptly
- Maintain regular communication and interaction with users
- Ensure a smooth and positive user experience on the platform
Follow company guidelines and assigned tasks
Job Specification
Required Skills & Qualifications
- Basic typing skills
- Hindi communication ability is mandatory
- Basic knowledge of smartphones and social media applications
- Good verbal and written communication skills
- Responsible, self-motivated, and positive work attitude
Eligibility
- No prior work experience is required
- Paid training will be provided by the company
- Should be available for online chatting and user engagement even after office hours
Only female candidates are encouraged to apply.
Working hours: 1:00 PM to 8:00 PM
