Senior Inbound Tour Manager

Image Travel and Expedition is looking for an experienced Senior Inbound Tour Officer to handle international inbound inquiries, create and cost Nepal itineraries, and manage end-to-end tour operations while coordinating with overseas partners and local suppliers.

Key Responsibilities:

• Handle inbound tour inquiries from international agents and clients
• Design, cost, and finalize FIT, GIT, luxury, adventure, and heli tour itineraries
• Coordinate hotels, transport, flights, guides, and permits
• Manage confirmations, operations, and last-minute changes
• Ensure service quality and guest satisfaction

Requirements:

• 3–5 years’ experience in inbound tourism / DMC in Nepal
• Strong knowledge of Nepal destinations and products
• Excellent English communication and costing skills
• Ability to manage bookings independently

Salary & Benefits:

Attractive salary with performance-based incentives.

• Bachelor’s degree in Travel and Tourism Management, Hospitality Management, Business Administration, or a related field.
• Additional certification in GDS (e.g., Amadeus, Galileo, Sabre) or IATA course is an advantage.

Experience:

• 1–3 years of relevant experience in a travel agency, tour operator company, airline, or hospitality sector.
• Fresh graduates with internship experience in travel or tourism can also be considered.

Technical Skills:

• Proficient in computerized reservation systems (CRS) and Global Distribution Systems (GDS).
• Good understanding of domestic and international destinations, airfare structures, and tour packaging.
• Knowledge of visa processing, travel insurance, and travel regulations.
• Competent in using Microsoft Office Suite (Word, Excel, Outlook).

Soft Skills:

• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to build rapport with clients.
• Good negotiation and sales skills.
• High level of customer service orientation.
• Effective time management and organizational skills.

Personal Attributes:

• Passion for travel, adventure, wellness and culture.
• Problem-solving mindset with a focus on solutions.
• Ability to work under pressure and handle last-minute changes.
• Team player with a positive attitude.
• Willingness to work flexible hours, including weekends or holidays if required.