We are looking for a dynamic and experienced HR Manager to oversee all aspects of human resource practices and processes at Healthy Home. The ideal candidate will play a key role in ensuring operational excellence by fostering a positive workplace culture, developing systems, and driving organizational growth.
Key Responsibilities:
HR Strategy and Operations:
Develop and implement HR strategies and initiatives aligned with the overall business goals.
Design and enforce company policies, SOPs, and systems to reduce dependency on individuals.
Implement a structured approach to dress code, customer service standards, and staff behavior.
Talent Acquisition and Management:
Lead the recruitment, selection, and onboarding process to ensure a high-performing workforce.
Develop and implement performance evaluation systems and career development plans.
Oversee salary revisions, promotions, and rewards policies.
Employee Engagement and Development:
Foster a collaborative and productive workplace environment to reduce groupism and promote teamwork.
Organize training programs to enhance staff managerial, operational, and customer service skills.
Build mechanisms to address employee grievances and promote professional behavior
Compliance and Administration:
Maintain punctuality, attendance, and scheduling standards across branches.
Oversee and optimize staff reporting mechanisms, ensuring accurate customer feedback and reports
Implement digital systems for payroll, financial reporting, and attendance tracking.
Branch Support and Leadership:
Collaborate with branch leaders to strengthen leadership skills and operational management.
Conduct regular audits to ensure compliance with SOPs and identify areas for improvement.
Ensure seamless communication between branches and the main office.
