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Telemarketing/Front Desk Officer

Full Time

Harbour International Education

Putalisadak, Kathmandu District Marketing Communications/Advertising/Marketing Dec 16, 2025 (Expired)

Salary

Nrs. (17K - 22K) Monthly (Negotiable)

This job has been expired on 2025-12-16

Job Overview

Openings 2

Industry Education Consultancy

Category Marketing Communications/Advertising/Marketing

Job Level Junior Level

Job Type Full Time

Salary Nrs. (17K - 22K) Monthly (Negotiable)

Education Intermediate (+2)

Experience 1 + year

Job Shift Day

Gender Both

Vehicle License Required

Vehicle Required Two-wheeler

Required Skills

Social Media Marketing Social media management Front Desk Operations Verbal Communication Presentation Skills Basic Video Editing Skills

Job Description

Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
Talking to potential customers on the phone and selling products or soliciting donations.
Tracking customer contact lists, explaining the benefits or advantages of their services.
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Call clients and customers to inform them about the company’s new products, services and policies.
Guide callers through troubleshooting, navigating the company site or using the products or services.
Collaborate with other call center professionals to improve customer service.
Create and publish content for social media.
Develop creative concepts, scripts, and ideas for videos, graphics, and campaigns.
Shoot and edit videos and photos tailored to specific platforms (e.g., Instagram, TikTok, YouTube).

Job Specification

Exceptional interpersonal and rapport building skills.
A patient and empathetic attitude.
Strong time management and organizational skills.
Adaptability and flexibile.
Computer literacy.
Phone skills, including familiarity with complex or multi-line phone systems.
In-depth knowledge of a company’s products and/or services.

Take customer calls and provide accurate, satisfactory answers to their queries and concerns.
Talking to potential customers on the phone and selling products or soliciting donations.
Tracking customer contact lists, explaining the benefits or advantages of their services.
De-escalate situations involving dissatisfied customers, offering patient assistance and support.
Call clients and customers to inform them about the company’s new products, services and policies.
Guide callers through troubleshooting, navigating the company site or using the products or services.
Collaborate with other call center professionals to improve customer service.
Create and publish content for social media.
Develop creative concepts, scripts, and ideas for videos, graphics, and campaigns.
Shoot and edit videos and photos tailored to specific platforms (e.g., Instagram, TikTok, YouTube).

Exceptional interpersonal and rapport building skills.
A patient and empathetic attitude.
Strong time management and organizational skills.
Adaptability and flexibile.
Computer literacy.
Phone skills, including familiarity with complex or multi-line phone systems.
In-depth knowledge of a company’s products and/or services.

This job has been expired on 2025-12-16

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Harbour International Education

Education Consultancy

We are a team of informed and committed senior education advisors / counselors who understand the need of the students and their parents or sponsors.We have been working in this field since 2012 A.D. We firmly believe in providing exceptional customer service to the students and our client institutions and will be upgrading our sevices level for the benefit of student's better career.Your ability to interpret the value of an education abroad experience to an employer will be easier if your decision to go abroad is linked to your career goals. The challenge to both education abroad and career advisors is to proactively assist you to take full advantage of your time overseas. This requires the concerted collaboration of faculty and career and study abroad advisors. For this, Aaryan International Education is one of the leading institutions in Nepal regarding abroad study and facilitating our students to achieve their success.