Nakhipot, Khumaltar, Lalitpur District
Customer Service
May 03, 2026
(Expired)
Salary
Nrs. Monthly(Negotiable)
This job has been expired
on 2026-05-03
Job Overview
Openings
2
Industry
E-Commerce
Category
Customer Service
Job Level
Mid Level
Job Type
Full Time
Salary
Nrs. Monthly
(Negotiable)
Education
Bachelors
Experience
6 months
Job Shift
Day
Gender
Both
Required Skills
Communication
Customer Handling
Problem Solving
Coordination
Job Description
We are looking for friendly and hardworking candidates to join our team as Customer Support Representatives. In this role, you will help customers with their orders, answer questions, and make sure they have a smooth and happy experience shopping at Giftmandu.
This job is suitable for fresh graduates or students currently doing their bachelor’s degree.
Main Responsibilities:
Answer customer questions by phone, email, live chat, and social media
Help customers place orders and track their deliveries
Provide clear and polite communication
Solve basic customer issues with patience
Coordinate with the delivery and packing team when needed
Maintain simple records of customer inquiries
Job Specification
Bachelors completed or currently studying
Good English and Nepali communication skills
Basic computer skills (typing, email, internet browsing)
Polite, friendly, and helpful attitude
Ability to work calmly during busy hours
Customer service experience is a plus (not required)
Hour's flexibility
What You Will Get:
Friendly and supportive work environment
Training provided
Opportunity to learn and grow in the e-commerce field
Competitive salary
We are looking for friendly and hardworking candidates to join our team as Customer Support Representatives. In this role, you will help customers with their orders, answer questions, and make sure they have a smooth and happy experience shopping at Giftmandu.
This job is suitable for fresh graduates or students currently doing their bachelor’s degree.
Main Responsibilities:
Answer customer questions by phone, email, live chat, and social media
Help customers place orders and track their deliveries
Provide clear and polite communication
Solve basic customer issues with patience
Coordinate with the delivery and packing team when needed
Maintain simple records of customer inquiries
Bachelors completed or currently studying
Good English and Nepali communication skills
Basic computer skills (typing, email, internet browsing)
Polite, friendly, and helpful attitude
Ability to work calmly during busy hours
Customer service experience is a plus (not required)
Hour's flexibility
What You Will Get:
Friendly and supportive work environment
Training provided
Opportunity to learn and grow in the e-commerce field
Competitive salary
This job has been expired
on 2026-05-03
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Giftmandu is a Lalitpur based gifts delivery ecommerce company. We've been delivering happiness through our gifts inside Kathmandu, Lalitpur, Bhaktapur, Kirtipur as well as many cities outside KTM since 2010. We are one of the leading and most widely loved online shopping sites in Nepal for our quality of products and customer focused services. We love and enjoy our job of delivering gifts in Nepal. We'd like to welcome interested candidates to explore our current job openings and possibly join our happy team.Explore more about us - https://www.giftmandu.com
