CRM (Customer Relationship Management)
Communication and Telephone handling
MS word
Coordination
Problem solving skills
Decision-making
Job Description
360 Education is looking for a dynamic and results-oriented Telemarketing Officer to engage with prospective students and clients, generate leads, promote educational services, and support student enrollment activities. The ideal candidate should possess excellent communication skills, a persuasive personality, and the ability to build strong relationships with potential customers.
Key Responsibilities
Conduct outbound calls to prospective students, parents, and clients.
Promote educational programs, study-abroad services, and other offerings of 360 Education.
Follow up on inquiries and maintain regular communication with prospects.
Schedule appointments and counseling sessions for the admissions/counseling team.
Maintain accurate records of calls, inquiries, and follow-up activities in the CRM/database.
Address customer queries professionally and provide accurate information.
Coordinate with the marketing and counseling teams to ensure effective lead management.
At least 1 year of experience in telemarketing, telesales, call center, customer service, or a related field.
Excellent verbal communication and interpersonal skills.
Strong persuasion, negotiation, and customer-handling abilities.
Good command of Nepali and English languages.
Proficiency in MS Office and CRM software is an advantage.
Ability to work under pressure and meet assigned targets.
Positive attitude, professional appearance, and strong work ethics.
Salary & Benefits
Attractive salary package (Negotiable based on experience and competency)
Performance-based incentives
Career growth and development opportunities
Friendly and professional working environment
360 Education is looking for a dynamic and results-oriented Telemarketing Officer to engage with prospective students and clients, generate leads, promote educational services, and support student enrollment activities. The ideal candidate should possess excellent communication skills, a persuasive personality, and the ability to build strong relationships with potential customers.
Key Responsibilities
Conduct outbound calls to prospective students, parents, and clients.
Promote educational programs, study-abroad services, and other offerings of 360 Education.
Follow up on inquiries and maintain regular communication with prospects.
Schedule appointments and counseling sessions for the admissions/counseling team.
Maintain accurate records of calls, inquiries, and follow-up activities in the CRM/database.
Address customer queries professionally and provide accurate information.
Coordinate with the marketing and counseling teams to ensure effective lead management.
Founded in 2004, 360 Education is a highly trusted education consultancy in Nepal. We have successfully assisted thousands of students in pursuing their study abroad dreams in countries such as the United States, the United Kingdom, Australia, Canada, Dubai, Thailand and Europe
