Telemarketing Officer
- No. of Openings 1
- Industry Consultancy Services
- Category Online Marketing/Advertising
- Job Level Junior Level
- Salary Nrs. Monthly (Negotiable)
- Work Shift Day Shift
- Education Level Bachelors
- Desired Candidate Both(Female, Male)
- Experience 1 + year
- Expiry date Jun 18, 2026 (13 days left)
- Skills CRM (Customer Relationship Management), Communication and Telephone handling, MS word, Coordination, Problem solving skills, Decision-making
Job Description
360 Education is looking for a dynamic and results-oriented Telemarketing Officer to engage with prospective students and clients, generate leads, promote educational services, and support student enrollment activities. The ideal candidate should possess excellent communication skills, a persuasive personality, and the ability to build strong relationships with potential customers.
Key Responsibilities
- Conduct outbound calls to prospective students, parents, and clients.
- Promote educational programs, study-abroad services, and other offerings of 360 Education.
- Follow up on inquiries and maintain regular communication with prospects.
- Schedule appointments and counseling sessions for the admissions/counseling team.
- Maintain accurate records of calls, inquiries, and follow-up activities in the CRM/database.
- Address customer queries professionally and provide accurate information.
- Coordinate with the marketing and counseling teams to ensure effective lead management.
Job Specification
- Minimum +2/Intermediate completed; Bachelor's degree preferred.
- At least 1 year of experience in telemarketing, telesales, call center, customer service, or a related field.
- Excellent verbal communication and interpersonal skills.
- Strong persuasion, negotiation, and customer-handling abilities.
- Good command of Nepali and English languages.
- Proficiency in MS Office and CRM software is an advantage.
- Ability to work under pressure and meet assigned targets.
- Positive attitude, professional appearance, and strong work ethics.
Salary & Benefits
- Attractive salary package (Negotiable based on experience and competency)
- Performance-based incentives
- Career growth and development opportunities
- Friendly and professional working environment
About Company
Founded in 2004, 360 Education is a highly trusted education consultancy in Nepal. We have successfully assisted thousands of students in pursuing the...