We are looking for a presentable, well-groomed, and customer-focused Front Desk Officer to join our consultancy team. The ideal candidate should have good communication and computer skills, a professional attitude, and the ability to effectively handle visitors, students, clients, and day-to-day front desk activities.
Key Responsibilities
- Welcome and professionally assist students, clients, visitors, and guests.
- Handle front desk operations, inquiries, calls, and messages.
- Provide basic information regarding the consultancy's services, programs, and procedures.
- Coordinate with counselors and other departments for student/client requirements.
- Maintain visitor records, appointments, documents, and front desk records.
- Respond to inquiries through phone, email, and other communication channels.
- Schedule and coordinate appointments and meetings.
- Perform basic computer, data entry, documentation, and administrative tasks.
- Maintain a clean, organized, and professional reception area.
- Support the team with other administrative and coordination tasks as required.