Job Summary
The Office Runner supports daily office operations for Satko International Group by ensuring tasks, deliveries, documents, and customer requests are handled promptly and accurately. This is an entry-level role ideal for candidates with at least 6 months of experience who can coordinate work on their own while also assisting teammates to keep the office running smoothly.
Key Responsibilities
- Deliver and collect documents, letters, and parcels between the office, partner locations, and relevant stakeholders as assigned.
- Support office coordination by running errands for procurement, paperwork, and internal requests.
- Handle customer-facing tasks such as basic inquiries, directing visitors, and assisting with simple service requests.
- Collect cash and cheques from customers and ensure amounts are recorded correctly as assigned.
- Maintain cleanliness and basic organization of office reception/runner-related areas, including restocking commonly used items.
- Track deliveries and pending tasks using a simple log and report status to the office coordinator or supervisor.
- Ensure documents are delivered securely and confidentially, following internal procedures.
- Assist with day-to-day administrative support such as photocopying, scanning, filing, and preparing documents for dispatch.
Requirements
- 10+2 (or equivalent) education with readiness to learn office and logistics processes quickly.
- 6 months of relevant experience in office support, delivery/runner work, or customer-facing operations.
- Communication — clear and polite spoken communication for customer interactions and internal coordination.
- Ability to work independently — capable of completing assigned runs and tasks without constant supervision while following instructions.
- Ability to work in a group — works well with office staff during busy periods, supports team needs, and hands over tasks correctly.
- Customer handling — assists customers respectfully, listens to needs, and directs queries to the correct person when required.
- Basic computer skills — comfortable using email, document handling tools (e.g., scanning/printing), and maintaining simple records.
- Driving/route familiarity (if required by the role) — ability to travel locally reliably and follow safety and traffic rules.
Nice to Have
- Experience in distribution or retail support roles (runner, store support, or customer service).
- Familiarity with local Kathmandu/major business routes and basic navigation for timely deliveries.
- Prior experience using office tools such as printers, scanners, and basic MS Office files.
What We Offer
- A stable, learning-focused environment where you can grow in office operations and customer support.
- Support from supervisors and on-the-job guidance for safe and accurate task execution.
- Opportunities to build practical experience in a distributor business setting with regular exposure to real workflows.
- Standard employee benefits as per Nepal labor practices (as applicable).
