Sales Manager

Key Responsibilities

• Lead, supervise, and motivate the sales team to achieve and exceed monthly and annual sales targets.

• Develop and implement effective sales strategies to drive revenue growth and market expansion.

• Monitor daily sales activities, team performance, and productivity metrics.

• Provide coaching, training, and performance feedback to team members.

• Assign sales targets and ensure proper follow-up on leads and customer enquiries.

• Build and maintain strong relationships with key customers and business partners.

• Analyse sales reports, market trends, and competitor activities to identify growth opportunities.

• Collaborate with marketing, operations, and customer service teams to enhance customer experience.

• Handle customer complaints and resolve issues promptly and professionally.

• Prepare regular sales forecasts, reports, and performance evaluations for management.

• Ensure compliance with company policies, sales procedures, and service standards.

• Bachelor's degree in business administration, marketing, sales, or a related field.

• Minimum 3–4 years of experience in sales, with at least 1 year in a supervisory or team leadership role.

• Proven track record of achieving sales targets and leading high-performing teams.

• Strong leadership, coaching, and team management skills.

• Excellent communication, negotiation, and interpersonal skills.

• Ability to analyse sales data and make strategic business decisions.

• Proficiency in Microsoft Office Suite and CRM/sales management tools.

• Strong problem-solving and customer relationship management abilities.

• Ability to work under pressure and meet deadlines.

• Result-orientated, proactive, and self-motivated personality.