We are looking for a Education Counsellor responsible for converting student enquiries into successful applications and enrolments for South Korea, UK, and Japan. The counsellor must have strong communication, counselling, follow-up and sales skills, with the ability to manage students from initial enquiry to visa/application outcome.
Key Responsibilities
- Counsel students regarding study destinations, universities, courses, eligibility, costs, scholarships, and career opportunities.
- Handle leads from Facebook, Instagram, WhatsApp, phone calls, walk-ins, and other channels.
- Conduct timely and structured lead follow-ups and maintain complete records in the company's CRM/system.
- Assess student profiles and recommend appropriate universities, courses, and destinations.
- Prepare, verify, and coordinate application and admission documentation.
- Coordinate with universities, representatives, documentation teams, and visa-processing teams.
- Track every student's application from counselling → application → offer → documentation → visa → enrolment.
- Maintain accurate daily records of leads, follow-ups, applications, offers, and conversions.
- Meet assigned monthly counselling, application, and enrolment targets.
- Follow up with inactive and pending leads until a clear outcome is achieved.
- Maintain professional communication with students and parents.
- Participate in education fairs, seminars, school/college visits, and promotional activities when required.
- Stay updated on UK, South Korea, and Japan admission and visa requirements.
- Follow company SOPs, pricing, communication standards, and compliance requirements strictly.