The Office Receptionist is responsible for managing front desk operations and providing administrative support, with a key role in assisting digital marketing activities such as social media handling, content posting, and online customer engagement.
Key Responsibilities:
Front Desk & Administration:
- Greet and assist visitors, clients, and staff professionally
- Handle incoming calls, emails, and front desk inquiries
- Maintain visitor records and manage appointments
- Ensure reception area is clean and well-organized
- Provide general administrative and clerical support
Digital Marketing Support:
- Manage and update social media platforms (e.g., Facebook, LinkedIn, Instagram)
- Create and publish basic content (posts, captions, images)
- Respond to messages, comments, and online inquiries promptly
- Assist in running digital campaigns and promotions
- Coordinate with internal teams for marketing content
- Monitor engagement and report basic performance insights
- Support website updates and online branding activities