Product Owner

Job Description

Position: Product Owner 

We are looking for a talented and motivated Product Owner to lead our AI-powered SaaS platform, covering Recruitment, Payroll & HRMS, Chat, Drive, and AI Assistant products. You will own the product vision, roadmap, backlog, and prioritization, working closely with Designers, Developers, QA Engineers, clients, and stakeholders. As there is no dedicated Product Manager, you will make product decisions directly and may also act as Scrum Master when required.

You will represent the customer and business within the Scrum team, conducting research, GAP analysis, and MoSCoW prioritization, while creating user stories, acceptance criteria, and detailed technical documentation. The ideal candidate has strong product ownership and decision-making skills, hands-on programming exposure, knowledge of AI and automation, and the ability to work effectively with both technical and non-technical teams.

Key Responsibilities 

• Own and prioritize the product backlog, vision, roadmap, and releases for our People Ecosystem suite: Recruitment/ATS, Payroll, HRMS, Chat, Drive, and AI Assistant.
• Conduct user/market research, GAP analysis, and MoSCoW prioritization to identify product opportunities and define release scope.
• Translate business and user needs into user stories, requirements, acceptance criteria, workflows, and technical documentation.
• Collaborate closely with Developers, QA, Designers, clients, and stakeholders to ensure features are feasible, clear, and testable.
• Document key technical and business requirements, including multi-tenancy, subscriptions/billing, integrations, performance, scalability, SLA, data migration, and system workflows.
• Lead sprint planning, backlog refinement, reviews, and release planning; act as Scrum Master when required.
• Make day-to-day prioritization and scope decisions while ensuring delivered features meet business and user outcomes.
• Identify opportunities for AI, automation, and LLM-based features to enhance product value.
• Monitor user feedback and product usage to continuously improve the product backlog and capabilities.

Key Requirements

• Bachelor’s degree in Computer Engineering, Computer Science, Software Engineering, BIM, BCIS, or a related field.
• 2+ years of experience as a Product Owner, Technical Business Analyst, or similar SaaS product role.
• 1+ years of hands-on programming/software development experience.
• Strong understanding of AI, automation, Agile/Scrum, backlog management, sprint ceremonies, and estimation; Scrum Master experience is a plus.
• Proven experience with user stories, acceptance criteria, product prioritization, BRDs, FRDs, process flows, and technical documentation.
• Good understanding of web applications, APIs, databases, integrations, and third-party services.
• Knowledge of SaaS concepts including multi-tenancy, roles & permissions, subscriptions, billing, SLAs, notifications, and product workflows.
• Ability to conduct GAP analysis and MoSCoW prioritization and make confident product decisions and trade-offs.
• Familiarity with Jira, Azure DevOps, Confluence, Notion, or similar tools.
• Ability to identify functional gaps, usability issues, and product improvement opportunities.
• Strong analytical, problem-solving, communication, documentation, stakeholder management, and presentation skills.
• Ability to collaborate effectively with developers, leadership, and technical/non-technical stakeholders, with strong ownership and attention to detail.

Good to Have 

• Experience working on AI-based SaaS products or AI-driven People Ecosystem platforms such as Recruitment, Payroll, HRMS, Chat, Drive, or AI Assistant.
• Knowledge of major LLMs (GPT, Claude, Gemini, Llama), including token usage and cost optimization.
• CSPO or equivalent Agile/Scrum certification is preferred.
• Experience with prompt engineering and AI/automation-driven workflows.
• Understanding of SaaS business models, subscriptions, pricing, and product metrics.
• Basic knowledge of SQL, databases, REST APIs, and Postman.
• Familiarity with AWS, Azure, or Google Cloud.
• Experience with product analytics tools such as PostHog, Google Analytics, or similar.
• Basic understanding of UI/UX, user journey mapping, and third-party integrations, including payment gateways, communication services, authentication, and external APIs.

What we offer 

• 5-day work week, 9 hours per day. 
• Breakfast, lunch, tea, and coffee provided. 
• Paid leave benefits, maternity, paternity, marriage, sick, public holidays, mental health leave. 
• Festival bonus after successful completion of probation. 
• SSF contribution as per applicable regulations. 
• Strong company mission, culture, and career growth opportunities. 
• Flexible, supportive, and collaborative work environment. 
• Opportunities to work on challenging and innovative projects. 
• Access to library books, learning resources, and knowledge-sharing sessions. 
• Regular team-building and extracurricular activities, including futsal, hiking, and recreational events. 
• Dedicated workstation with dual monitors. 

Job Type: Full-time 

Schedule: 9-hour shift 

Work Location: Office Premise 

Location: Nikosera, Bhaktapur 

Number of Vacancies:  1 

Company Introduction:  

AITC International Pvt. Ltd. is a leading multinational IT services provider with a strong presence across key global markets. Powered by over 80+ skilled tech experts, we deliver innovative, cutting-edge business solutions that drive growth and efficiency for startups and enterprises worldwide. We aim to be the preferred choice for technology solutions and services in the industry. Our goal is to empower our clients to achieve their goals and unlock their full potential through technology's transformative power