Position: Call Center Agent

No. of Openings 20
Industry Business Process Outsourcing (BPO)
Category Call Center
Location Lazimpat, Kathmandu
Job Level Junior Level
Salary Negotiable
Education Level Intermediate (+2)
Desired Candidate Both(Female, Male)
Experience 6 months
Expiry date Jun 22, 2024 (Expired)
Vehicle License Yes (Preferred)
Two/Four Wheeler Require TWO-WHEELER
Skills English Typing and Speaking, Computer skills, Communication skills, Attention To Detail, Customer Service, Multitasking, Microsoft Office Package

Call Australian clients and pitch Government-subsidized products.
Make large amounts of outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets

Notes :

Income: Salary (Nrs. 20,000) + Incentives + Attractive commission earnings up to NPR 40K/month.
Working Days: 6 days/week (Monday -Saturday).
Working Hours : Mon-Fri (NST) 06.00 AM (Morning)- 02:00 PM (Afternoon) including 45 mins break (Non-negotiable) & Sat (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
Female candidates are highly encouraged to apply.
Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.

***Only SHORTLISTED candidates will be contacted***

This job has been expired on 2024-06-22

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