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Call Center Agent

Full Time

Lightica Technology Pvt. Ltd.

Lazimpat, Kathmandu Call Center Jun 22, 2024 (Expired)

Salary

Nrs. Negotiable Monthly

This job has been expired on 2024-06-22

Job Overview

Openings 20

Industry Business Process Outsourcing (BPO)

Category Call Center

Job Level Junior Level

Salary Nrs. Negotiable Monthly

Education Intermediate (+2)

Experience 6 months

Gender Both

Vehicle License Required

Vehicle Required Two-wheeler

Required Skills

English Typing and Speaking Computer skills Communication skills Attention To Detail Customer Service Multitasking Microsoft Office Package

Job Description

Call Australian clients and pitch Government-subsidized products.
Make large amounts of outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets

Job Specification

Should be fluent in English.
Should manage your own transportation.
Should be comfortable with the timing.

Notes :

Income: Salary (Nrs. 20,000) + Incentives + Attractive commission earnings up to NPR 40K/month.
Working Days: 6 days/week (Monday -Saturday).
Working Hours : Mon-Fri (NST) 06.00 AM (Morning)- 02:00 PM (Afternoon) including 45 mins break (Non-negotiable) & Sat (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
Female candidates are highly encouraged to apply.
Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.

***Only SHORTLISTED candidates will be contacted***

Call Australian clients and pitch Government-subsidized products.
Make large amounts of outbound calls in a timely manner.
Follow communication “scripts” when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile.
Keep records of all conversations in our call center database in a comprehensible way.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets

Should be fluent in English.
Should manage your own transportation.
Should be comfortable with the timing.

Notes :

Income: Salary (Nrs. 20,000) + Incentives + Attractive commission earnings up to NPR 40K/month.
Working Days: 6 days/week (Monday -Saturday).
Working Hours : Mon-Fri (NST) 06.00 AM (Morning)- 02:00 PM (Afternoon) including 45 mins break (Non-negotiable) & Sat (NST) 06.00 AM (Morning)- 12:00 PM (Afternoon) including 30 mins break (Non-negotiable).
Female candidates are highly encouraged to apply.
Great opportunity for those who are preparing for the IELTS exam as it would help you to improve your communication skill.

***Only SHORTLISTED candidates will be contacted***

This job has been expired on 2024-06-22

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Lightica Technology Pvt. Ltd.

Business Process Outsourcing (BPO)

Lightica Technology is a Lazimpat based company. We provide complete telemarketing service both inbound and outbound. We also offer data entry and data processing services, back-office outsourcing, and business process outsourcing services.