We are seeking motivated Sales & Reservation Executive to join our dynamic sales team. This is an exciting opportunity for individuals passionate about driving business growth and enhancing guest experiences in a vibrant hotel environment.
Key Responsibilities:
- Make lists of potential guests/agents and conduct surveys to identify customers actively seeking a hotel
- Prepare and present sales proposal to potential clients, highlighting the best features and qualities of the hotel
- Provide guests with a list of available services and their accompanying prices, and offer discounts when necessary
- Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement
- Collaborate with other hotel staff to ensure clients have a good time
- Monitor the customer service quality of the hotel to ensure customers are tended to appropriately
- Conduct price negotiations with customers on behalf of the hotel management to reach a favorable bargain for both parties
- Maintain contact with clients to obtain feedback and to discuss opportunities for future business deals
- Set annual budgets and implement strategies effective for achieving set targets
- Conduct an assessment of sales performance to make necessary adjustments to increase patronage
