Supervisor

Hotel Khana Pvt. Ltd. is looking for a responsible, proactive, and experienced Supervisor to oversee the company's hotel operations across multiple locations in Nepal and India. The selected candidate will be responsible for supervising daily operations, coordinating with branch teams, maintaining service standards, and ensuring smooth and efficient functioning across all outlets.

Key Responsibilities

• Oversee and monitor daily operations across all Hotel Khana branches.
• Supervise branch managers, outlet supervisors, and operational staff to ensure smooth service delivery.
• Conduct regular branch visits and monitor overall performance.
• Ensure consistent food quality, hygiene, cleanliness, and customer service standards across all locations.
• Monitor staff attendance, discipline, productivity, and performance.
• Coordinate with branch teams to resolve operational challenges and customer complaints.
• Monitor sales, expenses, inventory, and operational reports from each branch.
• Ensure proper implementation of company policies, procedures, and operational guidelines.
• Identify areas for improvement and recommend strategies to enhance branch performance.
• Prepare and submit regular operational and performance reports to management.
• Support the management in business expansion and operational development.

• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field preferred.
• Minimum 2–3 years of experience in hotel, restaurant, or multi-branch operations supervision.
• Strong leadership, team management, and coordination skills.
• Good understanding of restaurant operations, food quality, hygiene, and customer service.
• Ability to monitor multiple branches and manage operational responsibilities simultaneously.
• Strong problem-solving, decision-making, and reporting skills.
• Willingness to travel frequently to different branch locations.
• Good communication and interpersonal skills.

Additional Requirements

• Must be flexible to travel and supervise branches across Nepal and India as required.
• Should be result-oriented, accountable, and capable of working independently.
• Experience managing multiple outlets or branch operations will be an added advantage.

Why Join Us?

• Opportunity to work with a growing hospitality and food service brand.
• Provided food and accomodations by the company.
• Exposure to multi-location operations and business management.
• Opportunity for professional growth and career development.