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Customer Service Representative
- No. of Openings 100
- Industry Business Process Outsourcing (BPO)
- Category BPO/Call Center
- Location Kathmandu
- Job Level Entry Level
- Salary Nrs. 20k-25k Monthly
- Education Level Intermediate (+2)
- Desired Candidate Both(Female, Male)
- Experience 6 months
- Expiry date Apr 22, 2025 (Expired)
- Vehicle License no
- Skills Teamwork, Customer Service, Communication skills, Microsoft Office, Ability to stay calm under pressure, Strong interpersonal skills
Job Description
- Responsible for resolving customer queries, providing customer support, enhancing customer experience and generating leads.
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Process leads accurately and efficiently.
- Educate customers about our products and services and assist with booking leads.
- Collaborate with other departments to ensure customer satisfaction.
- Stay up-to-date with our products, services, and policies to provide accurate information to customers
Job Specification
- Should represent the company at all times and be able to communicate effectively in English.
- Customer Experience skills will be required to ensure that each customer has an optimum experience with our services.
- Excellent English communication, listening, and problem-solving skills are necessary.
- A customer-focused approach towards work is important.
- Knowledge of MS Office applications.
- Comfort in learning various applications used in a contact center.
- Previous experience in Customer Service is an advantage
- Office Timing: 5.00 Am-1.30 PM
This job has been expired
on 2025-04-22
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About Company
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in K...
GPG Services Pvt Ltd is a business growth service provider that offers quality lead generation services to its clients. The company is located in Kathmandu, Nepal, and offers campaigns for Australia, USA, Canada, and UK.