Responsible for managing corporate client relationships and end-to-end corporate gifting projects. Coordinates with clients, vendors, and internal teams to ensure timely delivery, quality service, and customer satisfaction. Handles quotations, proposals, negotiations, order execution, and issue resolution while identifying new business opportunities and maintaining strong long-term partnerships to drive growth and profitability.
Key Responsibilities:
- Develop and maintain strong relationships with corporate clients to drive repeat business and long-term partnerships.
- Manage end-to-end corporate gifting projects, from requirement understanding to final delivery.
- Coordinate with vendors and suppliers to ensure optimal quality, competitive pricing, and timely delivery.
- Prepare and present quotations, proposals, and corporate agreements tailored to client needs.
- Negotiate pricing, terms, and contracts with both clients and vendors to maximize profitability.
- Oversee order processing and ensure smooth execution from confirmation to dispatch.
- Proactively resolve client and vendor issues in a professional and timely manner.
- Maintain and update corporate client databases and vendor records for efficient operations.
- Identify and develop new corporate business opportunities and partnerships.
- Collaborate with internal teams (design, operations, logistics) to ensure high-quality service delivery.